AJ Bell30 Jun 2025 09:20
I called AJ Bell last Fri about not being able to buy online only sell.
Was told thy were investigating organised "pump and dump" activity across social media. No mention of missing KIID docs. Asked how long the investigation would take, no time frame given, when pushed, was told weeks not days. Did offer to place an order over the phone. Told them I wasn't happy, my money, my risk and my choice etc. Didn't mind too much as I could trade through ii, but now that avenue looks to have closed as well.