Member Info for DARKBLUE

With oversized glasses 🤣

No fear and aim master 2018 ,

You are the same person

This is apparently what people get paid ,

Any one want to own up to it £

Your sharp no fear ,

Just don’t miss the ride this is primed

🚀🚀🚀

James ,

Did you used to work for nationwide?

Last week, I spent a few days visiting a number of sites across Scotland where we support the delivery of mission critical operations for our Armed Forces.

My first stop at HM Naval Base Clyde was the Submarine Escape, Rescue and Abandonment and Survival Facility where we are delivering world class, innovative training. This team are not only teaching future submariners' essential skills to keep them alive in the instance of a distressed submarine, but are also ready, if needed, to support and advise on real rescue operations around the world.

Then on to the new Royal Navy Submarine Training Centre. This team is delivering an incredibly complex programme to move our training equipment and capability from the south coast of England to Scotland.

While at the base, I was also able to spend time with Capita’s Fire and Rescue team, learning firsthand about their roles and working experience, including trainings, their role in fire incidents on boats and facilities, and the new investments that Capita has made in terms of tech and equipment.

My last stop was the Glasgow Armed Forces Careers Office where I was able to meet potential Recruits and witness how our teams are working hand-in-hand with the British Army and how we are improving both processes and Tech in workflows and Natural Language Processing (just to name a couple) to deliver a better outcome.

Capita plays a critical role in fabric of the UK and other countries where we operate!. This visit was not only fascinating and educational, it was humbling. I continue to be blown away by the work we do, the job opportunities we provide and the talent and expertise of our colleagues.

Thank you to David Hook CBE and the team for a fabulous visit and to Richard Holroyd for the great leadership across our Capita Public Service Division and to our customers in the National Preparedness segment for their trust and partnership.

@Swazers ,

Some very informative information and insights.

Thank you for posting the link ,

@AimMaster2018 Looks like you might get RNS wish today ,😉

By Richard Holroyd CEO public services capita on linked in ,

Did you know… at Capita, we deliver life-changing summer residential camps that equip young people with essential life skills!

Yesterday my colleagues @Az Ootman, @Claire Wickens, and I had the incredible opportunity to experience these transformative programmes first-hand at the Pen Cloud Camp near Leek and Standon Bower Camp near Stafford.

These camps are far more than just a fun getaway. This year, on behalf of @Ingeus and @ncs, our teams will welcome over 5,000 16–17-year-olds and provide them with a unique experience that will help them build independence, gain confidence, and forge lifelong friendships. The social benefits of bringing young people together during this pivotal time in their lives are immense. It's a crucial period for them to develop and embed skills that will serve them well in both work and life.

 My colleagues working at the camps are truly inspirational, leaving a lasting positive impact on the lives of young people. A special shoutout to Lisa Welborn for immersing us in yesterday’s activities, which ranged from axe throwing and high ropes to finance, mental health, and food workshops. It was a truly exhilarating day!

@NOFEAR

Thank you I always appreciate your honesty and valuable insight,

Keep well

🙏

Keyboard warrior Savage ,

As he keeps mentioning his maritime quotes,

I saw this and thought it summed him up well W⚓️

I’m doing a survey so if it hits 10 likes think we may need to post his award 🥇 on the Bt share chat ,

🤞🔥

Night all keep the faith never give up never give in ,

No fear 💪

Aim ❤️

JG

Keep the faith this time next year we will be millionaires

🙏

@AimMaster 2018. Can I enquire if you are female and single?so we can run over the projected figures .

Today we have announced our results for H1 2024. We are delivering against our strategy of driving better efficiencies, making use of better technology, ensuring better delivery and building a better company.

 

Demonstrating momentum against our priorities, we have:

 

- Delivered 45% improvement in operating margin

- Re-established our relationship with hyperscalers to drive product quality

- Developed and launched generative AI solutions including CapitaContact and Agent Suite

- Launched our culture transformation programme

- Remained on track to deliver full year operating margin, profit and free cash flow expectations

- Reaffirmed medium-term guidance

I’m excited to announce the next significant step in Capita journey to become the modern-day outsourcer that is transforming customer and citizen experience.

Today we’ve unveiled our latest offering, Agent Suite, a GenAI tool designed to improve customer service by enabling agents to be more efficient, productive and effective. Agent Suite can automate quality assurance, monitor and analyse agent performance, provide personalised, actionable feedback for improvement, and collect and summarise past calls and customer information. This means our agents can respond more accurately to customers’ needs, in real time, to provide troubleshooting information and resolve queries.

We’re already seeing success through the implementation of Agent Suite into two major Capita clients, and early indications are expected to show benefits of more than 20% reduction in average call handling time, c.25% reduction in post-call administration and 15-30% increase in first time call resolution.

This capability complements the launch of CapitaContact, our AI-powered contact centre solution powered by Amazon Web Services (AWS). To provide further optionality and flexibility for our clients, Agent Suite is technology agnostic and operates on any telephony platform.

Agent Suite and CapitaContact are currently being rolled out to a range of Capita’s clients and are also available to prospective clients.

We are just getting started !

Go CPI ,

You got it ,🤣

Thank you for your post with love and energy 💪💪💪 right back at you all

🌞❤️

@all

I must have had to much sun 🌞

But I will honour my earlier posts slashing the predicted £1 to £50p

Hope this helps

Aimmaster 2018 if your on route 👍🏼

As long as I’m not collecting anyone from tumbrigdewells with Tesla on the drive

🤣🤣

@Trisor your added to the list 👍🏼

Thanks Kipper for correcting to when 🙏

GLA

If the share price hits a £1

I’m driving up to Yorkshire to treat kipper 9 to a fat rascal and a pint 🍺

Then on to Scotland to treat NO Fear to a deep fried mars bar and a can of macewans export

Or maybe iron brew (a wee can )and a tunnocks pie 🥧 🤣

Let me know if anyone else would like would like to celebrate 🎉 if it hits £1

Enjoy your weekend fellow CPI holders ,

Have some quality time +sunshine ☀️

🙏

Talking of cybersecurity,on Linked in ,

Adolfo welcomes Luke Beeson as Group CISO at capita and chair,

As the end of my first week approaches, I’m delighted to share that I’ve joined Capita as Group CISO. Credit to Clarence and the team for all their hard work over the last couple of years. I’m looking forward to taking the baton and working with everyone in Capita to continue improving our cyber resilience.