RE: Everyone's selling online these day9 Oct 2021 13:34
@P good summary but you miss the secret sauce. For all of that fulfilment etc you build an immense wall of data. Track customers across online to know how and when to target them. Also you can spot and identify new trends
The other point boohoo can do that a smaller retailer can’t is test and repeat in such small volumes. Boohoo can gamble on what might work. 1,000s of bets a week some work - great make 10,000 of it. Some don’t and cost is minimal whilst also stopping a working cap build
Smaller companies design a range and just guess demand. “Ermmmm 8 products shall we get 2000 of each?” 3 items don’t sell at all and you’re stuck with a tonne of clothes and likely hardly a profit or cash to carry on
This is why so many brands have a bit of initial success and then fail as they have to keep turning up the “guess”. One time there will be a collection that’s not right and pop
It’s logistics with data
This is why I’ve been buying Hut recently. Their ingenuity platform is this for businesses. It’s like a steroid. Businesses grow bigger and stronger than they could alone (hotel choc couldn’t get to US) but like steroids their gain is great as long as you stay on the steroids
I think at the asos capital markets day they will announce they are heading down this route as well. Being a “hut ingenuity” for clothing brands
This is the bit JD are scared of as the DTC shopping change could cut them out entirely (hence why they are buying own brands left, right and centre)
Boohoo has a great moat in its brands
It’s all very interesting and great to see how it will all play out. Boohoo just been slow in some platform areas but on the catch up now