RE: Drill Pad24 May 2021 20:56
Not necessarily, not all engineers are rogues, its just TV has tarnished their reputations, after they realised there were so many to catch ;)
Could be with the heat exchanger being end of life, new is the most economical approach in the long run
I use the official engineer for my boiler, always same guy, call out is expensive but its always fixed in the call out time, the only time it was'nt was because he did'nt have the part on the van, he had correctly diagnosed the fault on the phone, and forgot to bring it along, but there was no extra charge for the return visit..
So repair is always callout, and parts, no extra labour, well so far,, 100% correct diagnoses to date