My protein24 Jan 2023 09:03
Thought this was amusing this morning :
Ordered protein elite back in Oct when they had , what I could have seen was there first stock clearance sale. Never arrived and they cancelled it a few weeks ago. This is my chat with the customer support :
Hi, will you honour the reduced price, as you cancelled my order and left me hanging for 3 months on standard whey as elite is OOS.
MP - sure we'll honour it
Me - great, so how does that work?
MP- regarding your message about the refund, I can see you had it.
Me - what? Are you not honouring it now?
MP- we will honour it for the same item .
Me - ok, so what do I do, place an order? Again original item is OOS, will you do it for standard.
MP - place a new order for the same item and we will refund the difference.
Me - The same item is OOS!
MP - we don't do price match or website comparison.
Me - what!
MP - we will honour it this time, if you place a order for the same item.
Me - TBC.
Little embellishment , but I thought it was funny even though frustrating.