RE: cyber and sain16 Feb 2017 12:46
How has a vendor ever decided who to instruct? PB are just another agent in the decision process for any vendor, they simply are bringing a very different dynamic to the process along with other pure play online agents.
Surely the decision making process is personal to every unique individual based on on a relatively limited number of variables that can change in significance over time.
As a vendor of numerous houses in my lifetime, the three (four) main criteria in my decision making process are
1. My subjective and emotional perception of different agents I invite to value a property, primarily do I perceive them to be honest and genuine, hardworking in my interests, local reputation, word of mouth, visibility on high street, quality of marketing materials etc
2. Price (timeframe) and whether I believe the prices being quoted are realistic for my timeframe.
3. Cost to sell and perceived value of that cost.
At the end of the day every business will have exceptional, good, average, poor and quite frankly shocking agents working for them, so ahead of the decision making process points 1 and 2 could take you in any direction in your choice of agent. Point 3 however is where the pure play agents have an enormous competitive advantage (as of today), which may or may not influence the decision making process depending on personal reactions to the former two points. As an investor, and vendor, however, I believe it increasingly will.
One final point, vendors should always take full responsibility in the valuation setting process. If a vendor purely trusts any agent without doing appropriate homework and research ahead of listing, then they should not feel disappointed if they find themselves reducing the price of their property 10 months on following limited viewings and offers.
Given the vast amount of information available to any vendor today (not to mention agents falling over themselves to value and discuss the sale of your property), the appropriate market price (for a specified timeframe) should not come as a surprise to any vendor.