RE: Reply is out24 Aug 2020 08:12
The Board agrees with Mr Benamor that Amigo continues to face significant challenges to its ongoing operations. It also agrees that the reappointment of Glen Crawford as CEO of Amigo is a critical step for the business in navigating through the issues we face and returning Amigo to full health as quickly as possible. Mr Crawford has been engaged with the business since 1 August 2020 as CEO designate, pending Financial Conduct Authority ("FCA") authorisation to take up his functional responsibilities as CEO and a member of the Board.
The Board, which now includes Jonathan Roe, as Chairman designate, and Gary Jennison who both joined as Non-Executive Directors earlier this month, is unanimously of the view that Glen Crawford remains critical to turning around the fortunes of the business.
Mr Crawford and the Board are aligned in their view that Amigo must, as a first step, focus on resolving customer complaints in a fair and legal way, and that it should do so by working constructively with the FCA and the Financial Ombudsman Service, while at the same time fulfilling its obligations to the Company's other stakeholders.
The Board agrees with Mr Benamor that Amigo fulfils an important role in meeting the needs of customers who require our help and are otherwise excluded from obtaining credit in the regulated market and, therefore, are equally aligned in our commitment to the UK market and to returning the business to active lending, as soon the Board deems it appropriate to do so.