HARGREAVES LANSDOWN17 Nov 2020 13:41
Article in IC mag last week.
Outages at major investment platforms this week meant that some investors were not able to access their accounts during a flurry of market activity, spurred by the Pfizer vaccine news. Customers of Hargreaves Lansdown (HL.) and AJ Bell’s (AJB) Youinvest flocked to social media to express their frustration at their inability to buy or sell holdings during such big market moves. Some investors also cited issues at Fidelity Personal Investing and Vanguard. Hargreaves and AJ Bell said that sheer volume had driven the technical problems, raising concerns that the platforms are not designed for high-volume trading.