RE: Cluid5 Nov 2017 11:40
They've achieved the aspiration across their whole portfolio, recognised in the last sentence of this, by Housing Technology, the industry publication, and demonstrated with Cluid.
"Transformation and integration
Publication 055 - January 2017
As we move into the tenth year of Housing Technology, it is interesting to note that while in the past if housing providers had a particular problem to solve, they would deploy a specific line-of-business application to address that problem.
Skip forward almost a decade, and we�re now seeing a plethora of housing providers taking a more �helicopter� view of their IT estates with respect to how they support their organisation�s wider objectives, particularly around business transformation.
If you skip through the past few years of Housing Technology, it becomes very apparent that housing providers have already readily accepted that mobile working, dynamic scheduling, document management, virtualisation, CRM, portals and self-service (to name but a few specific areas) all work perfectly well. The recent change is around making them all work together to serve wider organisational objectives. Or to put it another way, it is now accepted that technology works; it�s now a question of making it all work together, than as a series of siloed, piecemeal applications."