We hear you23 Jan 2026 08:25
The 65-year-old from Hull retired on 1 January after 40 years at the Land Registry.
He should have received a lump sum shortly afterwards but has received no information at all about his retirement package.
Steve has made numerous attempts to contact the administrators, including spending nearly 15 hours on the phone on hold, he told the BBC.
"We've got no money, and we've got lots of financial commitments.
"We need to pay off car loans and make mortgage payments.
We arranged to get building work done on the house, on the basis of expecting a lump sum at start of January," he told the BBC.