Member Info for Admin

UPDATE - There are still issues with the data we are receiving, and prices are delayed. This includes Live Prices which we are receiving an intermittent service. We are still working to resolve this issue as soon as possible. Admin

UPDATE - Some shares have been restored, but we are still having issues with the data. Live Prices are currently still down. Again, we apologies for the inconvenience. Admin

UPDATE - Some shares have been restored, but we are still having issues with the data. Live Prices are currently still down. Again, we apologies for the inconvenience. Admin

Hi all - We're currently having issues with the data we are receiving from our data provider. Our technicians are working hard to resolve this issue. We apologies for the inconvenience, and will keep you up to date with further developments as they happen. Thank you for your patience. Admin

Hi all - We're currently having issues with the data we are receiving from our data provider. Our technicians are working hard to resolve this issue. We apologies for the inconvenience, and will keep you up to date with further developments as they happen. Thank you for your patience. Admin

Appears to be fairly painless. Where's the champagne...

Appears to be fairly painless. Where's the champagne...

Hi all - the site will be down intermittently this evening due to emergency updates. Please be patient while we perform this essential work. Kind Regards, Admin

Hi all - the site will be down intermittently this evening due to emergency updates. Please be patient while we perform this essential work. Kind Regards, Admin

Hi Boredmum - problem is definitely our end. Should be ok from tomorrow though, all fingers crossed. Tech team doing a late-nighter with some emergency upgrades. As I understand it, the Stock Ex in their Feb update basically equipped the exchange to process trades quicker; so data comes through a lot faster. This has been pushing 'spikes' in the live data - so 20,000 items per second will rush through, and our current systems weren't equipped to handle it. Hopefully update will be painless, but I guess there might be a couple of glitches hanging around tomorrow. Admin

Hi Boredmum - problem is definitely our end. Should be ok from tomorrow though, all fingers crossed. Tech team doing a late-nighter with some emergency upgrades. As I understand it, the Stock Ex in their Feb update basically equipped the exchange to process trades quicker; so data comes through a lot faster. This has been pushing 'spikes' in the live data - so 20,000 items per second will rush through, and our current systems weren't equipped to handle it. Hopefully update will be painless, but I guess there might be a couple of glitches hanging around tomorrow. Admin

Dear members, since the Stock Exchange upgraded their software, we have been suffering occasional glitches with our data centre. As such, we a performing a major systems upgrade at the weekend. Unavoidably, there may be some down-time on the site, but we will endeavour to keep these to a minimum. Thank you all for your patience while we resolve these issues. Admin

Dear members, since the Stock Exchange upgraded their software, we have been suffering occasional glitches with our data centre. As such, we a performing a major systems upgrade at the weekend. Unavoidably, there may be some down-time on the site, but we will endeavour to keep these to a minimum. Thank you all for your patience while we resolve these issues. Admin

Hi JULIANNA, If you are using the new portfolio, there is a printer icon underneath the portfolio table. If you are using the old portfolio, click the file menu on the top left of your web browser and select the print option. Hope that helps, Admin

Hi control.madness, Thank you for letting us know about this problem. It has now been fixed. Admin

Dear Users, Firstly, sincere apologies for the issues with the website today, and Friday. Since the Stock Exchange upgraded its systems on the 14th Feb, we've experienced a number of 'glitches' in the system. On Friday, for no apparent reason, our systems started struggling and still have been struggling today. Our team is working constantly to rectify this issue, and we appreciate your patience while we resolve the issue. We've temporarily switched off the Fantasy Share Game to relieve pressure; and our engineers are performing a major hardware upgrade later in the week, which will more than double our capacity. Admin

(From the Stock Exchange) Friday, 25/02/2011 11:44:15 The order driven markets are currently in a PAUSE phase and firms are successfully entering, deleting and modifying orders. The Exchange will now place the order driven markets into a RESUMPTION AUCTION CALL period with an uncrossing scheduled to take place at 12:15hrs, continuous trading will start immediately thereafter. For clarity, the Exchange does not intend to extend scheduled trading hours today. Further updates will be provided shortly.

(From the Stock Exchange) Friday, 25/02/2011 11:27:13 The London Stock Exchange has resolved the market data issue. The order-driven markets will be placed into a PAUSE phase with immediate effect. This will enable clients to enter, delete and amend their orders. The Exchange will then move into an auction call phase and will give notice of at least 20 minutes of the auction uncrossing time. All legacy orders have been deleted from the order book. A further update will be provided shortly.

(From Stock Exchange) Friday, 25/02/2011 10:47:56 The Exchange continues to investigate today's ongoing market data incident Order driven markets remain in a HALT state and no automatic execution is possible at this time. No time has yet been set for the reopening uncrossing auction call period to start. Advanced notice will be given of the proposed uncrossing time. Further information will be provided shortly.

(From the Stock Exchange) Friday, 25/02/2011 10:19:40 London Stock Exchange continues to investigate the market data issue. All order books have now been cleared of orders and no automatic execution is taking place in all trading services; market maker quotes have also been closed on SEAQ and SETSqx trading services. This incident website is updating slowly under high demand and market participants should ensure they monitor the Exchange's Service announcements: http://www.londonstockexchange.com/products-and-services/technical-library/service-announcements/2011/home-2011.htm No time has yet been set for the reopening uncrossing auction call period to start. Advanced notice will be given of the subsequent uncrossing time. Further information will be provided shortly.