RE: Compensation6 Nov 2024 21:05
Stick
Odd that you post that question here when there is so much information available on the web from more reliable sources? However supposing your actually genuine, here goes:
You want to buy a car and the salesmen says, "I can also arrange a loan for you". The Court of Appeal said that the salesman is acting as a credit broker, and that means the lender "owes a liability" to you if the salesman doesn't mention they are getting paid commission from arranging the loan. Some people complained when they found out commission was being paid to the salesman and also the salesman only offered them one loan instead of giving them choices. So the court decided that wasn't fair and said the lender should have ensured the customer was told all this by the salesman. They decided the lender was at fault and should repay the commission to the customer. They think it's unfair because the salesman should have been very clear with you about the commission they were receiving. They also think they should have advised you there may be better credit deals available elsewhere, even though the salesmen couldn't actually arrange these for you there and then. Funnily enough, the lender thought this decision was a wee bit harsh and decided to apply to the Supreme Court to review the decision. That will happen late next year. Meanwhile lenders changed their practices very quickly, but alarm also spread further because these sorts of deals are commonplace in other sectors and not just confined to people selling cars. So all in all, it's a right old pickle. Happy for anyone else to improve on this, or you can just look for yourself like I did.