UK regulator probes BT over alleged failure to comply with information requests 

LONDON, April 29 (Reuters) - ​Britain's ⁠communications regulator Ofcom ​said on Wednesday it had ​opened ‌an investigation into whether ⁠BT Group failed to ⁠comply with ​legally binding requests for information.

Ofcom said it had issued ​formal ‌information requests to BT entities in December 2023 seeking data on ​the experiences of customers who ‌had entered into contracts or placed orders ‌for fixed landline or broadband services.

The regulator said available ​evidence suggested responses from BT's mobile ‌network providers EE and Plusnet may have been incomplete or ⁠inaccurate, ⁠and it ‌would gather further evidence before publishing an ​update ​in due ‌course.

BT