Cobus Loots, CEO of Pan African Resources, on delivering sector-leading returns for shareholders. Watch the video here.

Less Ads, More Data, More Tools Register for FREE

Pin to quick picksVodafone Share News (VOD)

Share Price Information for Vodafone (VOD)

London Stock Exchange
Share Price is delayed by 15 minutes
Get Live Data
Share Price: 75.24
Bid: 75.18
Ask: 75.22
Change: -1.92 (-2.49%)
Spread: 0.04 (0.053%)
Open: 76.72
High: 76.94
Low: 74.92
Prev. Close: 77.16
VOD Live PriceLast checked at -

Watchlists are a member only feature

Login to your account

Alerts are a premium feature

Login to your account

Vodafone tops list of most complained-about broadband suppliers

Wed, 30th Jan 2019 10:24

(Sharecast News) - Ofcom published the latest league tables on the complaints it receives about the UK's major providers of telecoms and pay television services on Wednesday.The regulator said the quarterly report revealed the number of complaints made from July to September last year, about providers with a market share over 1.5% in the home broadband, landline telephone, pay-monthly mobile and pay-TV markets.For the first time, Vodafone met the benchmark for inclusion on broadband and landline, with Ofcom noting that the company was the most complained-about provider for both of those services.Liberty Global operation Virgin Media generated the most complaints for both pay-monthly mobile and pay-TV services, with the firm's main complaint drivers were contract issues and complaints handling.Post Office was now also included for broadband for the first time, and managed to perform better than the industry average.Sky, Tesco Mobile, EE and O2 continued to perform better than the industry averages for the services they offered.Ofcom said complaints information helped people to consider service quality when they were shopping around for a new provider, and incentivised operators to improve their performance."With so much competition in telecoms and TV services, companies that are falling short need to make service quality and complaints handling their priority," said Ofcom director of consumer policy Jane Rumble."Customers who aren't happy with their provider can shop around and vote with their feet."Although the regulator said it could not resolve individual complaints, it did offer consumers advice, and the information it received could lead to it launching investigations.Ofcom said any consumer experiencing problems should complain to their provider first.If they were unhappy with the outcome, they could take the complaint to an independent ombudsman, who would look at the case and make a judgment on it.Broadband complaints per 100,000 customersVodafone - 27TalkTalk - 23BT - 22Plusnet - 21Industry average - 15Virgin Media - 13Post Office - 9EE - 8Sky - 5Landline telephone complaints per 100,000 customersVodafone - 19TalkTalk - 18Plusnet - 17BT - 13Virgin Media - 12Industry average - 11Post Office - 9EE - 6Sky - 5Pay-monthly mobile complaints per 100,000 customersVirgin Mobile - 11BT Mobile - 8Vodafone - 8iD Mobile - 5Industry average - 4Three - 4EE - 3Tesco Mobile - 1Pay television complaints per 100,000 customersVirgin Media - 19BT -15TalkTalk - 8Industry average - 7Sky - 1
More News
13 May 2024 15:06

Tuesday preview: UK employment, Fed's Powell, Vodafone in focus

(Sharecast News) - Investors' attention will be trained on the latest UK employment report on Tuesday.

Read more
13 May 2024 13:32

Germany shelves spectrum auction in bid to extend existing frequencies

BERLIN, May 13 (Reuters) - Germany's network agency Bundesnetzagentur decided not to give new frequency usage rights to mobile phone operators at an auction normally worth billions of euros, according to a draft presented by the regulator on Monday.

Read more
13 May 2024 11:00

Vodacom profit hit by Ethiopia start-up loss, upgrades service revenue target

JOHANNESBURG, May 13 (Reuters) - Vodacom Group on Monday reported a 10.8% decline in full-year earnings, impacted by start-up losses in Ethiopia and rising costs, but upgraded its group service revenue target thanks to its Egyptian unit and performance of new services.

Read more
10 May 2024 17:10

London's FTSE 100 extends record hitting streak as UK exits recession

FTSE 100, FTSE 250 add 0.6%

*

Read more
9 May 2024 20:28

TOP NEWS: UK government approves Vodafone-Three merger with conditions

(Alliance News) - The proposed merger of Vodafone Group PLC's UK business with CK Hutchison Holdings Ltd's Three UK has been cleared by the UK government, under the National Security and Investment Act.

Read more
9 May 2024 15:21

London close: Stocks manage gains as BoE holds rates

(Sharecast News) - London markets closed on a positive note on Thursday, bolstered by the Bank of England's decision to maintain interest rates, in line with market expectations.

Read more
9 May 2024 09:46

Safaricom annual earnings edge up helped by Kenya

NAIROBI, May 9 (Reuters) - Kenyan telecom operator Safaricom on Thursday reported a 3.5% rise in its annual core earnings to 94.9 billion Kenyan shillings ($724 million) as solid growth in its home market helped cushion the costs of its nascent Ethiopian business.

Read more
8 May 2024 09:39

LONDON BROKER RATINGS: UBS raises Centrica to 'buy' from 'neutral

(Alliance News) - The following London-listed shares received analyst recommendations Wednesday morning and Tuesday:

Read more
8 May 2024 08:00

UK's CityFibre achieves positive core earnings in Q1

LONDON, May 8 (Reuters) - British fibre broadband company CityFibre said on Wednesday it recorded positive core earnings in its first quarter, ahead of its target of reaching the milestone in the first half, after it grew its customer connections by 77% to more than 400,000.

Read more
7 May 2024 15:52

UK earnings, trading statements calendar - next 7 days

Wednesday 8 May 
Alliance Pharma PLCFull Year Results
boohoo group PLCFull Year Results
Brighton Pier Group PLCFull Year Results
Cornerstone FS PLCFull Year Results
HydrogenOne Capital Growth PLCTrading Statement
JD Wetherspoon PLCTrading Statement
Light Science Technologies Holdings PLCFull Year Results
OSB Group PLCTrading Statement
Renishaw PLCTrading Statement
Thursday 9 May 
Balfour Beatty PLCTrading Statement
Derwent London PLCTrading Statement
Flutter Entertainment PLC Trading Statement
Harbour Energy PLCTrading Statement
IMI PLCTrading Statement
ITV PLCTrading Statement
John Wood Group PLCTrading Statement
Rathbones Group PLCTrading Statement
Spire Healthcare Group PLCTrading Statement
Synthomer PLCTrading Statement
Wheaton Precious Metals CorpQ1 Results
Friday 10 May 
CRH PLCQ1 Results
International Consolidated Airlines Group SAQ1 Results
Rightmove PLCTrading Statement
TBC Bank Group PLCQ1 Results
Monday 13 May 
Cerillion PLCHalf Year Results
Diploma PLCHalf Year Results
HgCapital Trust PLCQ1 Results
Huddled Group PLCFull Year Results
Team Internet Group PLCQ1 Results
Victrex PLCHalf Year Results
Tuesday 14 May 
Angling Direct PLCFull Year Results
Currys PLCTrading Statement
DCC PLCFull Year Results
Flutter Entertainment PLCQ1 Results
Greggs PLCTrading Statement
Marston's PLCHalf Year Results
On The Beach Group PLCHalf Year Results
Renew Holdings PLCHalf Year Results
Treatt PLCHalf Year Results
Virgin Money UK PLCTrading Statement
Vodafone Group PLCFull Year Results
  
Comments and questions to newsroom@alliancenews.com
  
A full 21-day events calendar is provided each day with a subscription to Alliance News UK Professional.
  
Copyright 2024 Alliance News Ltd. All Rights Reserved.

Read more
2 May 2024 07:03

Swisscom posts steady Q1 profit, says Vodafone Italia deal on track

May 2 (Reuters) - Telecoms group Swisscom reported a slightly lower first-quarter core profit on Thursday, but beat market expectations, as business in its core Swiss and Italian markets continued to develop positively.

Read more
2 May 2024 06:35

Swisscom plans completion of Vodafone Italia takeover in Q1 2025

May 2 (Reuters) - Swiss telecoms group Swisscom said on Thursday its takeover of Vodafone Italia is on track and expected to be completed in the first quarter of 2025.

Read more
16 Apr 2024 08:41

Vodafone appoints SAP's Marika Auramo as CEO of Business arm

(Alliance News) - Vodafone Group PLC on Tuesday said Marika Auramo has been appointed as chief executive of Vodafone Business.

Read more
16 Apr 2024 07:46

Vodafone taps SAP executive to lead business division

(Sharecast News) - Vodafone announced the appointment of Marika Auramo as chief executive of Vodafone Business on Tuesday, effective from 1 July.

Read more
4 Apr 2024 15:58

London close: Stocks manage gains ahead of US payrolls report

(Sharecast News) - London markets closed higher on Thursday, driven by a robust showing from the mining sector and as investors contemplated the UK services sector's latest figures.

Read more

Login to your account

Don't have an account? Click here to register.

Quickpicks are a member only feature

Login to your account

Don't have an account? Click here to register.