Shares in Triad dropped after the IT firm said its sales pipeline continues to be affected by uncertainty in market conditions caused by the economic crisis.This has continued into the second quarter of the new financial year, impacting the group's operating margins and utilisation levels.The group said it has taken steps to reduce its cost base, in particular property and staff costs. 'Sales activity remains high and the prospect list, across all areas of the business, remains encouraging,' said chairman John Rigg.'The group continues to trade comfortably within the facilities available to it,' he added.