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Pin to quick picksBT Share News (BT.A)

Share Price Information for BT (BT.A)

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Share Price: 110.40
Bid: 110.35
Ask: 110.45
Change: 1.45 (1.33%)
Spread: 0.10 (0.091%)
Open: 109.35
High: 111.15
Low: 109.35
Prev. Close: 108.95
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BT promises 1,000 new call centre jobs in next 15 months

Mon, 18th Jan 2016 10:34

(ShareCast News) - BT Group plans to double the size of its UK customer services workforce with an extra 1,000 new jobs before April 2017.Regulator Ofcom on Friday released figures that showed BT was rated below average for landline and broadband customer service, while soon-to-be-acquired mobile network EE scored the lowest levels of customer satisfaction.BT said on Monday that, following the 1,000 roles added in its UK consumer call centres, it will add the extra 1,000 permanent jobs in centres in coming months, beginning with 100 in Swansea.The remaining 900 roles, which BT said would be call centre advisors, apprentices and some graduates, will be spread across its other UK call centres."We announced in September 2015 that BT Consumer is going to answer more than 80% of its customers' calls in the UK by the end of 2016 and this means we need more people in our UK contact centres," said Libby Barr, managing director of customer care at BT Consumer."We will have created 2,000 permanent UK jobs by the end of this process, including agency transfers, which is a fantastic boost for the UK economy and many regions where we are already a significant employer."BT's customer service plans involve spending an extra £80m over two years.On Friday, the UK Competition and Markets Authority (CMA) gave the company final and unconditional approval to complete the acquisition of EE, which BT expects to close on 29 January.Analysts at Societe Generale said, while hardly unexpected, approval was still good news, especially given the tough start to the year for markets. It sees synergies from the deal as the key drivers to boosting its growth estimate from 3% to 6-8% compound annual growth rate for earnings per share and dividend per share over five years.
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26 Jun 2023 06:01

BT apologises for faults that hampered UK's 999 emergency call service

(Alliance News) - BT Group PLC has apologised "sincerely" for technical faults as the primary 999 emergency call service was restored.

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20 Jun 2023 09:35

LONDON BROKER RATINGS: JPMorgan sees negative catalysts for Ocado

(Alliance News) - The following London-listed shares received analyst recommendations Tuesday morning on Monday:

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18 Jun 2023 18:38

Sunday newspaper round-up: Drinkflation, Bank of England, BT Group

(Sharecast News) - Brewers have cut the levels of alcohol in many beers and lagers, saving millions of pounds in tax in the process. But they haven't cut prices for consumers. Food giants and grocers have done the same through stealthy reductions in package sizes and portions. Critics however hold that so-called drinkflation is the more insidious of the two, as bottle and cans stay the same size and hold the same amount of liquid. In the case of Foster's, which is sold by Heineken in the UK, alcohol by volume has been reduced from 4.0% earlier in 2023 to only 3.7%. - Financial Mail on Sunday

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14 Jun 2023 17:05

Vodafone, Hutchison strike $19 bln deal to create UK mobile leader

Deal would create UK's biggest mobile operator

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14 Jun 2023 11:37

TOP NEWS: Vodafone and CK Hutchison unveil mega UK mobile merger

(Alliance News) - Vodafone Group PLC and CK Hutchison Holdings Ltd on Wednesday announced a tie-up of their UK telecommunications arms, following talks which began last year.

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14 Jun 2023 09:02

LONDON BROKER RATINGS: UBS raises Wizz Air to 'buy'

(Alliance News) - The following London-listed shares received analyst recommendations Wednesday morning:

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12 Jun 2023 11:00

Recession risks still loom for markets calmer after banking turmoil

June 12 (Reuters) - The euro zone has slipped into recession and Chinese data has disappointed, warning signs for world markets relieved that the March banking turmoil has not led to a full on credit-crunch and a U.S. debt ceiling crisis has been averted.

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2 Jun 2023 17:20

London stocks rise as US averts default; Dechra surges

Pelatro up on middle-east contract win

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26 May 2023 17:45

Sunak and Google CEO discuss 'striking right balance' on AI regulation

(Alliance News) - Rishi Sunak has met with Google's chief executive to discuss "striking the right balance" between artificial intelligence (AI) regulation and innovation, Downing Street said.

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24 May 2023 21:56

Sunak, AI leaders discuss 'existential threats', disinformation fears

(Alliance News) - Rishi Sunak has discussed with leading figures in artificial intelligence the need for regulation to mitigate risks ranging from disinformation and national security to "existential threats".

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24 May 2023 11:22

UK's Ofcom allows Openreach to cut prices

(Sharecast News) - Britain's telecoms regulator has allowed BT to cut wholesale prices at its Openreach networking arm, despite claims from competitors that it would give the company an unfair advantage.

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24 May 2023 09:29

Britain allows BT to discount wholesale fibre broadband

LONDON, May 24 (Reuters) -

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24 May 2023 08:51

Ofcom signs off on BT unit Openreach's Equinox 2 scheme pricing in UK

(Alliance News) - BT Group PLC unit Openreach's Equinox 2 scheme has overcome a potential regulatory hurdle.

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24 May 2023 07:09

Britain allows BT to offer wholesale fibre broadband discounts

LONDON, May 24 (Reuters) - Britain's telecoms regulator Ofcom said on Wednesday it would allow BT to offer new discounted wholesale fibre pricing to broadband providers as it did not consider the scheme to be anti-competitive. (Reporting by Paul Sandle; Editing by Kate Holton)

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23 May 2023 12:06

LONDON MARKET MIDDAY: Stocks up; RS falls on slowing industrial growth

(Alliance News) - Stock prices in London were higher at midday on Tuesday, as investors remained calm about the possibility of US government debt default.

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