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My experience in their stores isn't great. Lidl in particular is a sh*thole in my opinion. Row after row of empty shelves, many of the basics seemingly permanently out of stock, several isles full of weird nasty cr@p nobody wants - an example I saw recently in my local Lidl being a "urine detector", i mean wtf? Lidl has a special offers section that really isn't that special - many of the prices seem really quite expensive and very few customers appear to ever buy any of it. After 10 minutes walking round a mostly empty Lidl store unable to get even a fraction of your shopping list because either they don't stock it or it's out of stock, you arrive at the tills to find only one is open and a massive queue has formed and seemingly no more staff to open another till. So you queue up at self pay to find every self pay till scans only a few items before the red light comes on requiring attention from the only staff member (who is currently sat on the only till that's open!). It takes 5 minutes to walk round their empty stores and about 15 minutes or more to actually pay and get out the place. Absolutely horrible stores, personally I can't see many families shopping in them, other than for the odd bits and pieces, because it's impossible to get what you want. I'd be amazed if the discounters aren't losing customers left right and centre to the likes of Tesco and Asda - in my opinion they started off on the right track but they've totally blown it, their availability is shocking and they've cut staffing down so much that their stores have become a joke to try and do your shopping in.
Wether you like it or not, aldi and lidl have been going from strength to strength and keep gaining market share.
Aldi might be gaining, but it's primarily because Lidl are losing customers to them because they can't get their act together. Lidl is notorious for terrible product availability, Google it, there are complaints about it nationwide.
This is from the 13th of September, below. As Lidl's market share is growing even faster than Aldi's, its unlikely that Aldi is stealing market share from Lidl.
Both of them are gaining of Asda, Tesco, Sainsbury etc.
What is Lidl market share in the UK?
Aldi's sales rose by 18.7% over the 12 weeks to 4 September 2022, reaching a 9.3% market share and making it Britain's fourth largest supermarket for the first time. Meanwhile Lidl grew sales by 20.9% and its market share has increased to 7.1%.
You don't like their products. Fine, don't buy them.
Lidl has apologised to its customers after claims a branch's shelves have been "empty for months" amid a lack of deliveries. One angry customer even said staff told him the new Truro branch was getting priority.
https://www.cornwalllive.com/news/cornwall-news/lidl-accused-prioritising-truro-helston-7502756
"don't bother, there is nothing!': Customers vent anger at empty shelves across Sainsbury's and Lidl stores
https://www.ibtimes.co.uk/dont-bother-there-nothing-customers-vent-anger-empty-shelves-across-sainsburys-lidl-stores-1653724
Lidl shoppers switch to Aldi after delivery and stocking issues
https://www.nottinghampost.com/whats-on/shopping/lidl-shoppers-switch-aldi-after-7608888.amp
Lidl responds after empty shelves spotted in its supermarkets nationally
https://www.worcesternews.co.uk/news/19430375.lidl-responds-empty-shelves-spotted-supermarkets-nationally/
Lidl faced with shopper fury
"Have stopped going to Lidl completely now"
"It would be so nice to have more usual food in store. Went to a Southampton store yesterday. Hardly any fruit and veg and one long aisle which had sections with one or two bags of potatoes in each one. Love Lidl but getting fed up with it having so Lidll in on the shelves."
https://www.manchestereveningnews.co.uk/whats-on/shopping/lidl-faced-shopper-fury-after-24559620
Lidl shoppers are 'flocking to Aldi' after delivery and stocking issues
https://www.birminghammail.co.uk/whats-on/shopping/lidl-shoppers-flocking-aldi-after-25064744
https://www.trustpilot.com/review/www.lidl.co.uk?page=9
Tesco not lost any market share since 2019 (Kantar). Aldi and Lidl have gained but at the expense of others, mainly Sainsbury, Asda and Morrisons. The clubcard is now popular amongst teens and twenty somethings where it used to be something only older people used. It is true there is some mild trickery involved but most people perceive they're getting a bargain and will make return visits. There are some really good deals on clubcard - the occasional 25% off 6 bottles of wine for clubcard members is very popular.
The delusion on here is incredible!
Aldi and Lidl are taking over the UK supermarket industry. Their share goes up every year. Their collective UK marketshare has more than tripled from 5% in 2012 to a record 16% in 2022.
Tesco has plunged from 31% in 2012 to 27% in 2022 (and accelerating).
Aldi and Lidl (particularly Aldi) provide good food at ultra-low prices. For example, I stopped today at Waitrose to buy a tiger loaf, sliced pork, and marshmallows, for a cost of £8. Wandered round to Lidl, where roughly the same stuff and quality was £3. You can guess who took my cash...
just been to do a bit of shopping @ Tesco once again car park full of happy shoppers with their clubcards at the ready to get some super bargains. all the checkputs operating and the self scan was busy.
the staff are really helpfull, always willing to chat as they put the bargains through the tills. (even the store manager was hands on now that shows good team spirit.
most shoppers dont give a monkeys about share prices and market shares they are there for the shopping.
i drove past aldi on the way home only one checkout out of seven was in action and loads of parking in the car park and not many customers in store. never mind they might pick up soon christmas is on the horizon lol.
its the overall shopping experience that counts- even though I shop at lidl- the experience I get there from the the staff at the tills, who push my shopping out as though they are giving it away for free. ...
I feel self service is much better than deal with the aggressive item pushers at Aldi and lidl...what can we expect at cheap shops--- I think I will get much better experience at B and M and Herons