Whilst the website is undoubtedly poor, the website itself isn't the problem. What is the problem is that TC acquired/merged/bought out so many other companies to fuel Manny Fontenla-Novoa's vanity that they now work with several different pricing/booking systems. Booking a package? One system. Booking a flight only? Another system. Hotel only? another system. They are trying to maintain a website that can interact with so many different systems that it is horribly complex, way more complex than it would be, if everything was working on just one platform. So the biggest task they have is getting all products onto 1 platform first, before the website will work any better. But, it's a bit like getting all cars to work off of a single, standard engine - can you imagine how big and involved a task that would be?
i thought Harriet got excessive praise[. Who coud not look good after the previous. I held these shares all the way down to 10p and up from there and well remember the horrible feeling then. The 2 top ones got sacked in a nick of time literally -and accepted payoffs unbelievably- but is the present management the same as "flourished" under those 2 dolts ? I dont know but it sure looks like it with their inattention to their website. There should be no reason for everyone to write complain, they should be aware already surely and doing something but with a computer "expert" who replies asking what`s wrong !!! it doesnt look like it.
You're way off the mark there. What Harriet Green did in turning the company round cannot be denied, but she ran the company for the benefit of Harriet Green's profile first and foremost, and for TC as a secondary concern. Peter Fankhauser now runs the company in a manner that has TC as the first and only concern. Just because he's not whoring himself out to the media at every opportunity doesn't mean he isn't doing good things within the company.
Good one upnorth I urge any small shareholders that have had issues with the website to email their investor relations website to raise this issue, like you roybee I will be out as soon as the share price rises, a lot of the damage is self inflicted, eg poor web site, those poor kids who died and their business model lacks any sort of enthusiasm. TCG should be a a great company I only wish Harriett Green was still at the realm she was taking it out of the dark ages and into the modern era. I wonder why she left so suddenly. The new CEO does not inspire me with confidence does not seem dynamic and innovative enough total no confidence in him.
Tour operator is expected to have lost bookings following the Tunisian terrorist attack and Greece's financial turmoil
Investors are braced for tour operator Thomas Cook to outline the hit it will take from the terrorist attack in Tunisia and fears of economic collapse in Greece when it posts results this week.
The two crises, which came during the peak summer period, could cost the under-pressure FTSE 250 company £20m, according to analysts at Jefferies.
Thomas Cook is on Thursday due to report third-quarter numbers covering the three months to the end of June and is expected to update shareholders on how Tunisia and uncertainty about Greece have affected its business.
About 10pc of Thomas Cook’s passengers travel to North Africa and about a third are bound for Tunisia, the analysts estimate.
Earlier this month, the Government warned against all but essential travel to the country after 38 tourists, the majority of them Britons, were killed when an Islamist gunman attacked holidaymakers at a beach resort in Sousse on June 26. As a result, Thomas Cook cancelled all bookings to Tunisia until the end of October and flew all of its customers home.
Datafeed and UK data supplied by NBTrader and Digital Look.
While London South East do their best to maintain the high quality of the information displayed on this site,
we cannot be held responsible for any loss due to incorrect information found here. All information is provided free of charge, 'as-is', and you use it at your own risk.
The contents of all 'Chat' messages should not be construed as advice and represent the opinions of the authors, not those of London South East Limited, or its affiliates.
London South East does not authorise or approve this content, and reserves the right to remove items at its discretion.