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28 Jul 2005 07:09

SERVICEPOWER TECHNOLOGIES PLC ("SERVICEPOWER" OR THE "Company") New Products Launch Update ServicePower, the recognised market leader in artificial intelligence based,field service scheduling solutions and computer services, today announced anupdate on the commercial launch of a new suite of mobile products.The Company informed the Stock Exchange on 7th June it had signed a contractwith a major U.S. mobile communications company to provide softwareapplications for sale to independent service companies across the U.S. Thethree-year contract with Nextel Communications Inc. allows Nextel to sell andinvoice for ServicePower's mobile software applications as part of thesubscribers monthly phone bill. Nextel have bundled voice minutes, a data plan,an attractive option for purchasing a state of the art phone and theSERVICEMobility application into a single highly cost competitive monthlycharge. The Company is pleased to announce the formal commercial launch of theservice took place at the National Electrical Servicers Dealers Association(NESDA) trade convention in Orlando Florida on 27th July 2005. The serviceswill be branded as "Field Service in a Box".Nextel is a leading supplier of mobile phone services to the major applianceand consumer electronics service community in the USA. The Company believesthat the package will be highly attractive to existing Nextel users and willalso be compelling to attract new customers not currently using Nextel.The first application to be released is the electronic despatch of service jobsto a mobile phone, with instant accept/reject capability providing amanufacturer the visibility and control over the despatch of service jobspreviously only available from corporate enterprise-wide software applications.Further modules in the SERVICEMobility suite to be launched later this yearinclude GPS tracking of the phone, optimisation of a full day of work, GPStracking of the truck and turn-by-turn directions, drawing schematics andcredit card processing all to the phone. Pricing for the applications willrange from $9.99 to $24.99 per month for individual or packaged combinationsthat the Directors believe is very competitive.The applications will initially be targeted at the 60,000 independent servicersalready signed up to receive work from ServicePower, and Nextel has trainedsales staff across the U.S. to lead the sales campaign. In the future theapplications will be sold more widely to the independent service companies, ofwhich the Directors estimate there to be more than two million technicians incompanies of less than five technicians in the U.S. The Directors believe thishuge un-tapped market represents a significant growth opportunity for theCompany. More information can be found at http://www.servicepower.com/intro/trade-press-releases.shtmlDavid Brisco, ServicePower's CEO commented "Typically, our enterprise customershave gained over 15 percent productivity which equates to two or three extrajobs per week from using our scheduling technology. SERVICEMobility offers thesmall to medium sized service company the same benefits that large fieldservice organizations have realized for years, in terms of greater efficienciesand reduced cost. We are focused on helping the two million technicians it isbelieved work for Servicers with less than five technicians to become moreprofitable. By providing tools such as SERVICEMobility, the Servicers willultimately save money, receive more work from manufacturers, retailers andthird party administrators and sustain their businesses by providing superiorcustomer service.About Nextel:Nextel Communications, a FORTUNE 200 company based in Reston, Va., is a leadingprovider of fully integrated wireless communications services and has built thelargest guaranteed all-digital wireless network in the country coveringthousands of communities across the United States. Today 95 percent of FORTUNE500(R) companies are Nextel customers. Nextel and Nextel Partners, Inc.currently serve 297 of the top 300 U.S. markets where approximately 264 millionpeople live or work.About ServicePowerServicePower (LSE: SVR) offers tools that enable optimized service executionacross the entire service network. With licenses sold covering over 30,000service technicians, SERVICEPower is the most widely used artificialintelligence based field service scheduling application in the world.ServicePower solutions, offered throughout the U.S., UK, and Europe, allowcompanies to locate their employed field resources in the right geography,ensure they have the right mix of skills, and outside this geography to createa network of independent, authorized servicers. The routes for both the companyfield resources and the independent servicers are optimized by ServicePower'stechnology to ensure the right balance between service and cost. ServicePoweralso provides warranty chain management, call center services, and analyticsfor manufacturers, third-party administrators, and retailers across the U.S.ServicePower's customers include innovative, world leading companies such asAvaya Communication, GE, Sharp Electronics, and Siemens. For more information,visit the Web site at www.servicepower.com.Note: ServicePower refers to the company and SERVICEPower refers to theproduct.27th July 2005----------------------------------------------------------------------------------------------------------Contacts:David Brisco, Chief Executive Officer Tel: 0161 476 2277Barry Welck, Non-executive Chairman Tel: 07831 396539ServicePower Technologies PLCMichael Brennan Tel: 020 7071 4300Evolution Securities LimitedENDSERVICEPOWER TECHNOLOGIES PLC
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