Last checked at 18 Jul 2011 07:00
18 July 2011
NETCALL PLC
("Netcall", "the Company", or "the Group")
Trading Update
Netcall plc (AIM: NET), a leading provider of customer engagement software, is pleased to give an update on trading for the year ended 30 June 2011.
The Company announces that its financial performance in the second half of the financial year has remained strong. Adjusted EBITDA(1) for the year is expected to be ahead of market expectations due to improved gross margin, earlier than expected realisation of cost-savings from the successful Telephonetics integration and an ongoing focus on cost management.
The Company's cash position has increased, also ahead of market forecasts, from £4.8m at 31 December 2010 to £5.9m at 30 June 2011, reflecting strong operational cash flow in the period.
The Company expects to announce preliminary results for the year ended 30 June 2011 on 26 September 2011.
Henrik Bang, CEO of Netcall, commented:
"We are pleased with the significant progress achieved during the financial year, having expanded our customer base, further broadened the product suite and improved organisational capabilities. Following the acquisition of Telephonetics, we have realised substantial cost-savings while at the same time continued investing in ongoing product development, sales and marketing, which pleasingly has also resulted in our first successful cross-sales.
"We have entered the new financial period with a healthy pipeline and the Board remains confident in the future prospects of the business."
(1) adjusted EBITDA is defined as profit before interest, taxation, depreciation, amortisation, acquisition and restructuring expenses and share-based charges.
For further enquiries, please contact:
Netcall plc | Tel. +44 (0) 1480 495300 |
Henrik Bang, CEO Michael Jackson, Chairman James Ormondroyd, Group Finance Director | |
Evolution Securities Limited (Nominated Adviser and Broker) | Tel. +44 (0) 20 7071 4300 |
Stuart Andrews, James Nevin, Patrick Castle - Corporate Finance | |
Tim Redfern, Jonathan Wynn - Corporate Broking | |
Threadneedle Communications | Tel. +44 (0) 20 7653 9850 |
Caroline Evans-Jones / Tom Moriarty / Hilary Millar
|
About Netcall PLC
Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling solutions for end-to-end customer engagement, incorporating call handling, callback, smart automation, workforce management and data unification. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.
Netcall's customer base contains over 600 organisations in both the private and public sectors. These include over 60% of the NHS Acute Health Trusts, major telecoms operators such as BT and Cable & Wireless and leading organisations including First Direct, McAfee, Interflora, Lloyds TSB, Oracle, Orange, Prudential, RBS and Standard Life.