Netcall Regulatory News (NET)

NETCALL PLC

("Netcall" or "the Company")

Share Buyback Programme

The Board of Netcall announces its intention to commence a share buyback programme (the "Buyback Programme") to acquire up to 3,000,000 Netcall ordinary shares as and when they become available at volumes and prices that, from time to time, the Board considers appropriate.

Any shares acquired pursuant to the Buyback Programme will be held in treasury and the acquisition will be notified to a Regulatory Information Service in accordance with the AIM Rules for Companies.

Any acquisitions will be effected in accordance with the Company's general authority to buy back shares and within certain pre-set parameters, including that the maximum price paid per share is to be no more than 120 per cent of the average middle market closing price of a Netcall share for the five business days preceding the date of acquisition.

In addition, given the level of liquidity in the Company's shares, the Company may buy back in any one day more than 25 per cent. of the average daily volume over the preceding 20 business days.

Any shares acquired under the Buyback Programme will count towards the Company's currently unused general authority to buy back shares granted at its Annual General Meeting on 18 November 2010, which provides, inter alia, for shares to be acquired (or contracted to be acquired) in the period up to the earlier of 17 February 2012 and the conclusion of the Company's next annual general meeting.

Netcall confirms that it currently has no unpublished price sensitive information.

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About Netcall PLC

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides solutions for end-to-end customer engagement, incorporating call handling, callback, smart automation, workforce management and data unification. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 600 organisations in both the private and public sectors. These include over 65% of the NHS Acute Health Trusts, major telecoms operators such as BT and Cable & Wireless and leading organisations including Interflora, Lloyds TSB, Oracle, Cineworld, Interserve, Orange, Prudential, RBS and npower.