Netcall Regulatory News (NET)

31 October 2011

NETCALL PLC

("Netcall" or "the Company")

Directorate Change

Netcall plc (AIM: NET), a leading provider of end-to-end customer engagement software solutions, announces that after 24 years' service Roger Allsop has retired from the Board of the Company and resigned his directorship with effect from close of business on 28 October 2011.

Michael Jackson, Chairman of Netcall plc commented "On behalf of the Board I would like to thank Roger for the significant contribution he has made to the Company over a long period. We wish him well in the future."

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About Netcall PLC

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides solutions for end-to-end customer engagement, incorporating call handling, callback, smart automation, workforce management and data unification. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 600 organisations in both the private and public sectors. These include over 65% of the NHS Acute Health Trusts, major telecoms operators such as BT and Cable & Wireless and leading organisations including Interflora, Lloyds TSB, Oracle, Cineworld, Interserve, Orange, Prudential, RBS and npower.