Netcall Regulatory News (NET)

20 February 2012

RNS Reach

NETCALL PLC

("Netcall" or the "Company")

Netcall approved for UK government G-Cloud framework

Netcall plc (AIM: NET), a leading provider of customer engagement software, is pleased to announce that it has been named as an approved supplier of Software-as-a-Service solutions under the UK government's G-Cloud framework.

The G-Cloud is a UK government initiative designed to bring together a collective resource of cloud-based IT services for use by public authorities. The approved suppliers will form the UK's first IT marketplace, with all services being made available to public sector buyers via an innovative "Application Store."

Netcall's suite of customer engagement solutions are proven to reduce costs, increase efficiencies and improve customer service across both the private and public sector. Over 19% of the UK's councils are existing customers of one or more of Netcall solutions.

Henrik Bang, CEO of Netcall commented:

"We are delighted to have been selected for the government's innovative G-cloud initiative, which endorses our 'Software-as-a-Service' proposition. We see this framework as a great opportunity to broaden our delivery of valuable solutions to existing and new customers."

For further enquiries, please contact:

About Netcall PLC

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides solutions for end-to-end customer engagement, incorporating call handling, callback, smart automation, workforce management and data unification. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 600 organisations in both the private and public sectors. These include over 65% of the NHS Acute Health Trusts, major telecoms operators such as BT and Cable & Wireless and leading organisations including Interflora, Lloyds TSB, Oracle, Cineworld, Interserve, Orange, Prudential, RBS and npower.