Cost issues20 Apr 2020 09:32
Obviously OTB earn money or commissions from a sale of a flight, hotel and transfer ie: coach or car hire. But when things go wrong they have an added cost of getting all the above cancelled. Refunded or change to a future date.. also most of the bookings are beach based. Tui and jet2 will be tightly controlling flight only sales to ensure future bookings are in-house. Which is more profit to them...