Poor cleanliness standards on IAG28 Jan 2025 09:25
Martin Carter had to book a last-minute flight with British Airways to get from Dallas to Johannesburg with a layover in London after his father suddenly passed away, but his travel journey with BA was anything but comforting.
Taking to Facebook, Martin shared several photos of the bright blue airline blanket that had been placed on his seat that had splatters of whats appears to be dried vomit on it.
“Just need to vent,” Martin wrote on a Facebook group dedicated to discussing complaints about what was once the ‘world’s favorite airline.’
“I had to make a last-minute booking due to my father’s passing. Flew from Dallas to Johannesburg. The flight from DFW to LHR was beyond disgusting. I had a crusted blanket, and the plane was dirty,” Martin wrote.
“What happened to BA?” Martin asked other members of the group. “Will file a complaint with the DOT once back home.”
Like many airlines, British Airways no longer wraps blankets in a layer of plastic as part of sustainability efforts. Instead, washed blankets are wrapped in a thin paper band, which is meant to indicate that the blanket hasn’t been used prior to the flight.
In this case, however, it would appear that the cleaners have reused a blanket that wasn’t unfolded but had been around passengers on the outbound flight from London to Dallas.
Shockingly, Martin says that he brought the disgusting state of the blanket to the attention of a flight attendant who “just waved me off” without replacing the blanket with a fresh one.
Other members of the group shared similar stories of poor cleanliness standards on British Airways planes, with one person saying that they found a used pair of socks tucked into their supposedly clean blanket.