Bt is a lost cause2 Jul 2024 16:46
I had a new hub sent out of the blue ,telling me i am going digital voice ,now unplug any old phones and plug your existing [which is one of the old phones]phone into back of new hub ,and if you dont return the old hub[they do give label] within 60 days i will be charged ,WHAT ABOUT MY 3 PHONE SOCKETS AROUND THE HOUSE? and what about my old phones [condersending armpits]if problem ring this number ,which i have tried and tried but only on hold till i gave up ,had to retune tv ,laptops ,tablets, and now only one phone in the hall way ,good job my son was at hand i was lost ,if i was on my own i would have be lost ,no concern for the elderly apparently first aid buttons will stop working [i aint got one yet]unless you jump through hoops if you can get through to help to do whatever they have decided , i was thinking of going over to internet only by another provider ,WELL BT I THINK YOU HAVE JUST MADE MY MIND UP SOON NEW HUB WILL BE COMING BACK AS WELL, really really ill thought out upgrade ,YOU WILL HAVE OUR GEAR OR ELSE , sod off bt glad i sold shares cos this is going down when all this country wide comes out , how many olds will not know what to do ,how many will not even know expecting the button around their neck to work for help ,BUT WILL IT ??????????