[Capita hit by new data breach incident. Colchester Council accuses outsourcer of ‘unsafe storage of personal data’]16 May 2023 20:09
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16th May 2023 - The Financial Times Paper - Published 19:03 hours
[Capita hit by new data breach incident. Colchester Council accuses outsourcer of ‘unsafe storage of personal data’]
Capita is embroiled in a new data breach incident, as its client Colchester Council accused the outsourcer of “unsafe storage of personal data”.
Colchester Council said it had expressed “extreme disappointment with Capita” following revelations of a “serious data breach”.
The council said it was taking “swift and decisive action”, adding that it understood that the incident had affected several other local authorities around the country.
Capita delivers services to a number of local authorities including Colchester, Barking and Dagenham, and Barnet. Data belonging to schools in Sheffield was leaked following the Capita hack in March.
The latest revelation comes as the effect of the cyber attack in March continues to reverberate. Capita wrote to its pension trustee clients last week that its investigation into the hack is “unfortunately taking longer than previously estimated”.
“The analysis remains a complex, labour intensive exercise, and as a result this places risk on planned timescales,” Capita said, adding it was “hesitant to offer a fixed date on which we expect the analysis to be complete” but was targeting “on or around” May 27.
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