RE: What is going to change sentiment towards this share5 Nov 2021 22:16
I think the hybrid (online, view instore potentially, potential to collect instore (obviously not for alot of large ao products)) is where the market is going as amazon is even trying to get into the physical store space.
I'm not sure if their margins on alot of their goods is great, although ao make alot on warranties i think.Personally speaking, their telephone customer service wasn't great online when i tried to return a computer i had turned on.Unless i exchanged i had to accept a return at a discount.It was obviously not used but wasn't suitable once i had had booted it up and tried it out for literally 5 minutes.If their expansion plans work out, it should rise again i would think.They were trading on a big p/e, price/sales growth multiple which would have been hard to maintain once lockdowns ended, even if some customer behaviour stayed the same imo.