Dido Harding's meteoric rise from telecoms to test and trace, and beyond22 Jun 2021 00:12
TALKTALK
A sustained cyber attack in October 2015 led to four million customers having their personal information put at risk. Some 157,000 had their details stolen, including 15,000 whose bank details were compromised.
Her handling of the crisis was strongly criticised, particularly her admission that she did not know whether the information was encrypted or not, an oversight she described as an "awful truth".
The firm was fined £400,000 by the Information Commissioner for poor website security but the board stuck by her, despite the episode costing the company £60m and 95,000 customers.
https://www.bbc.co.uk/news/uk-politics-53824374