AMGO - RNS update - long areas to play for (as it were)3 Nov 2020 19:27
(sorry re-posted used old thread - which was rather bland :) )
Now the business is perfect and operating profitably for 8 years - just claims issues that needs resolving and new process/ procedures put in place to reduce claims (80% done)..and below update was missed .....
As of 30 October 2020, Amigo had reviewed and reached a decision on all 25,571 of the complaints included within the VReq. Amigo has yet to issue the final responses to customers on 2,517 of those complaints.
We are in regular contact, at a senior level, with the FCA and the FOS to agree a way forward. We have continued to increase our internal resource capacity to manage the volumes and we are taking a robust approach to dealing with the CMCs, including reporting our concerns about the behaviour of specific firms to the FCA.
So CMC's being reported to FCA - and there some very dodgy rims out there. Hence best to amend process/ procedures to stop these CMS's using any loose loop holes etc. JB did not want to work with FCA, and that woudl have been bad for AMGO and shareholders.
Given the low volumes currently being lent to key workers and owing to the challenges presented by the imminent second lockdown, we have decided to focus our resources on collections and complaints until we return to more meaningful levels of lending in 2021. Very prudent move.
Cash collection remains robust and we have unrestricted cash of c.£140m held within Amigo Loans Ltd, as at 30 October 2020, and adequate liquidity to continue to fund operations and support our customers.
While operationally we have turned a corner with complaints, the sustained volume we are seeing will have an impact on the complaints provision going forward. We have placed the provision under review and a full update will be provided at our half year results. Working with our regulator to fix the complaints situation is our number one priority and this is non-negotiable.
We will be back lending to our customers that need to access an Amigo loan as soon as we can, but do not envisage this being before 2021. We are fully aware of our responsibilities as a lender and the important role that we play for the millions of people in the UK that are unable to get a loan from a mainstream bank."
And they comfortably collected the monthly payments - circa £23m per month. that will leave them with around £160M cash end of 2020. And time to put in place procedures for clean re-start to lending. By that time, it will be 7p....no sirs, may 16p and rating by then.
Any we move push up for nice 30/50% from here now.