RE: Just visited PCWorld, Enfield, A10, Nice big queue about27 Jun 2020 23:53
AO is a good business but they have similar customers service issues. I tested them a few weeks ago and never got a reply. People may buy online but trying to upsell premium models over the phone is much harder than a live demo.
The selected stores that are open are trading strongly from sources close to the business. No shortage of customers more so with stock. However short term issues will help protect margin as customers usually want things now. Taking away stock saves,on delivery cost. With large numbers of staff on furlough and business rates relief I'm expecting upbeat results and a bright future
Not forgetting the Nordic division which has continued without interruption