RE RNS11 Sep 2023 07:39
Commenting on the Group's New Technology Product Update, Executive Chairman, Dr. Patrick DeSouza remarked:
"Our core business - American Leak Detection - is in a unique strategic position to create a true distribution platform for services and products. We have a sales footprint across the United States with approximately $150 million of annual gross sales in the US and growing, with national insurance channels and service calls to over 200,000 homes each year.
Most importantly, we address the first question that homeowners have along their customer journey to address all of their respective water and wastewater infrastructure needs: 'Do I have a leak and can you find it with minimal damage?' While on the job site to solve this first question with our proprietary minimally-invasive technology solutions, homeowners often ask our technicians for additional technology solutions to remediate or prevent other related water problems. To address these additional customer needs, we have previously invested in the technology products described today. The commercialisation results indicate that they will add to our future growth. Moreover, with our video ecommerce offering and Salesforce CRM software, we will also be able to work with third-party product partners to help customers in real-time while on the job site by offering more solutions, thus enabling continuous customer engagement which increases the lifetime value of each customer.
Given our initial success in terms of sales and the data showing the value that these offerings bring, we will accelerate the roll-out of these new offerings as part of our 2024 sales plan, reinforcing our technology leadership for transforming the delivery of water infrastructure solutions."