111 Service1 Sep 2018 12:35
Its working so expect further contracts and existing ones renewed.
The 111 service was contacted 1.4 million times last month – an 8% increase over last year, and has received 16 million calls in the last year.
A recent survey also showed that, if NHS 111 wasn’t available, more than one in four people said they would have gone to A&E instead and 16% would have called an ambulance
Dr Cabrini Salter, a GP Executive with the NHS Isle of Wight Clinical Commissioning Group (CCG), who is also the CCG’s clinical lead for Urgent Care, said:
“The NHS 111 service is working effectively and considerably relieving pressures on other areas of the NHS.
“There are completely safe alternatives to the Emergency Department for less severe medical issues, and I think the increased use of 111 is a sign of ever-increasing public confidence in the service.