HL Transfer saga update24 Mar 2014 09:10
The on going saga in my transfer away from HL continues. The good news is that after contacting the Financial Ombudsman Service regarding the exit fess, HL have replied with a lot of blah blah .... legal advice, extensive research, relevant legislation, regulatory guidance etc that charges are valid. BUT!
In my case as I feel very strongly and HL want to be seen as fair and reasonable I can transfer away for free, saving me a tidy sum.
It seems that they will try and make you pay but if you complain you can get out. I have spoken to them to see why I still haven't been transferred and its looks a bit like left hand not knowing what the right hand is doing as it appears the transfer team are waiting for my exit fess to be paid.
Just a pity HL were so expensive post the RDR update but at least its good for the SP. With the saving on the exit fees might have to take Mrs G on a holiday!