RE: This will cheer up the doomsters18 Jan 2021 08:31
"Emm, I think your point about other providers is incorrect - the very point is that BT is monopoly provider of infrastructure. However it does read as opportunistic lawyers cashing in- which I think is a disgraceful practice."
I'm with SKY and moved house recently. My previous connection was ADSL, and I had a basic TV package. When I moved I contacted SKY and the operator advised that we would see a reduction in payments even though the new connection would be FTTC and even secured a better TV package. You hear the same story all the time across all industries, anyone watched the adverts from companies like booking.com, or switch.com? Commercial companies can charge what they want, and you can't compare a 70 year old individual to a company like TalkTalk who has a million users. BT hasn't done anything wrong, every other company in every other industry does the same. I pay for a landline with Sky which doesn't even have a phone plugged in, as we use mobiles instead, and pay line rental on it.
BT will argue that the people affected by this case had other options other than a BT landline, they could have changed providers, or taken a number of steps if they didn't like the charges on BT. Nobody forced these people to use BT's service, the fact that these people didn't change providers was down to personal preference. BT reduced their charges voluntarily, if BT had been doing anything wrong OFCOM would have dealt with them.
Just to tie this one up, if BT did lose this case, then all the other providers will get hit by similar cases. The reasoning behind this is that the likes of SKY and Talk receive a substantial discount on bulk, if they haven't passed the discount on then they must also be liable, not that I believe there's any case to answer.