RE: Makinhay16 Jul 2019 13:00
"The Board believes this portfolio performance is testament to three key factors; first, the Group's cautious approach to risk; secondly, the spreading of risk across multiple industry sectors; and thirdly, taking appropriate security and then assiduously following up with credit control disciplines in respect of arrears and impairments in order to generate recoveries from the security taken. Furthermore, the net write-off rate continues to reflect the historical trend of resilience in the UK SME sector experienced by the Group in providing finance to smaller SMEs for what is business-critical equipment for those borrowers."
They have proper risk governance and base provision on actuals and their provisions are always higher than the actuals.. like Hazrat says, they are gradually increasing provisions but that's just extra prudence not from necessity. They also seem to be particularly effective at recovering any bad debt.