Member Info for Craig

Good Morning QueenElvis, Should a user post potential market abuse, libelous, defamatory or general abusive content there's many steps we take to prevent the same from happening again. The steps include a potential Warning, Suspensions then a permanent Ban. Based on the content the user is posting we would impose one or all of the above. Should a users posts be classed as potential market abuse then we would most likely look to closing the users account based on what was posted and prevent them from signing back up again. If you wish to email info@lse.co.uk with any concerns you have we can try and help as much as we can. Regards, Craig

Good Morning, While we welcome a good bit of humor and discussion it would be better if you were to make this topic within the General Discussion forum where you can discuss creationism and the universe as much as you would like. Regards Craig

Good Morning Legohead, Thank you for bringing this to our attention. I've had a chat with the development team and it seems this is only an issue on specific internet browsers however we are aware and are due to get this looked into at some point today. Kind Regards Craig

Good Afternoon flushfrank, Thank you for bringing this to our attention. The development team are now aware and are looking into it as we speak. Kind Regards Craig

Good Morning wechel, Thank you for bringing this to our attention. The development team are looking into it as we speak so hopefully we'll have a fix in place soon. Kind Regards Craig

Good Morning disconbobulated and stookie, Thank you for bringing that to our attention, disconbobulated. I've forwarded on your comments to the development team to look into. We're currently running an enhanced Live Prices service which should provide you with much faster updates with regards to price changes and general updates on screen. Kind Regards Craig

Hi Stookie, If you wish to cancel Live Prices we can do that for you if you send an email to info@lse.co.uk - Live Prices isn't part of the beta testing as standard, we've simply opened up the beta part of the website to select Live Prices subscribers. Kind Regards Craig

Good Morning Yare, Sorry to hear you're having issues. I've sent you an email and if you could have a check and reply whenever you've got a few moments it would be appreciated. Kind Regards Craig

Good Afternoon MasterRSI, If you click into Share Chat on any share you should see the Filters tab at the top which sits beside the Premium Share Chat and the Regular Share Chat tab. One thing to note is you have to be in "Message View" in order to see the Filters tab as it only works on Message View. If you're on "Thread View" the Filters tab won't be displayed. Kind Regards Craig

Good Afternoon Willem, Sorry to hear you're having issues. If possible can you email me a screenshot of what you're seeing to info@lse.co.uk so the development team can figure out what's maybe going wrong. If you have trouble doing a screenshot let me know over email and I'll run through some simple steps to get it done. Also if you could let me know via email which shares you have added to your Watchlist so we can try and replicate any potential issues. Kind Regards Craig

Good Afternoon Manphibian, Thank you for bringing this to our attention. While we appreciate users bringing such things to our attention we would prefer in future if you could email info@lse.co.uk rather than posting such a request on a public forum. I've passed on your comments to the moderation team and asked they review both accounts and to take action where appropriate. Regards Craig

Hi MisterVista, Sorry to hear the issues still aren't sorted. Are you able at some point to take a screenshot of what you're seeing when it's not working? Clearing cookies obviously hasn't resolved the issue so the next step would be a screenshot to see what you're seeing. If you need any help with taking a screenshot let me know and I'll help where I can. If you're on a new version of Windows there's an application called "Snipping Tool" that lets you take a screenshot of a specific part of your screen. Take a screenshot, send it over to info@lse.co.uk and I'll get one of the development team members to look at it straight away. Kind Regards Craig

Good Morning Capercaillie, If you search for the ticker OAPD that should bring up the share you're looking for. Any issues let me know and I'll help where I can. Kind Regards Craig

Good Morning Vsoon, If you send an email to trading@lse.co.uk with your query they'll be able to give you all the information you need and hopefully point you in the right direction. Kind Regards Craig

Good Morning Mistervista, Sorry to hear you're having issues. If you could clear out any cookies stored for lse.co.uk it should help with Level 2 displaying properly. If you're unsure how to do this let me know and I'll help wherever I can. Kind Regards Craig

Good Morning Hottentot, Thank you for bringing this to our attention however as you're probably aware we're unable to discuss other members accounts or what action if any has been taken. In future if you could email info@lse.co.uk instead it would be much appreciated. Kind Regards Craig

Good Morning, Thank you for bringing this to our attention. A member of the development team is going to look into this straight away. Kind Regards Craig

Good Afternoon bleary-eyed, If you send an email to trading@lse.co.uk they'll be able to give you an answer to your question. Kind Regards Craig

Good Morning Hottentot! Hopefully you had a good year and I've passed on your kind comments to the team. Kind Regards Craig

Good Morning Chalkandcheese, We're aware of the issue regarding some of the chat board posts been slightly out of sync. The filter option should work however users are still at times experiencing issues with it so bare with us and hopefully we'll have it fully operational sooner rather than later. Kind Regards Craig