And you are surprised. Admin in UK is shocking all round. Look at the abused children. Time and time again councils and police are slated for getting it wrong and never improves.
And so called big companies are paragons of virtue. Honestly you cannot live in the real world. I have an oustanding with EE telephones. Ofcom will not touch it and they have NEVER sent any communication at all!
You should try living in Italy. I have issues with utility providers. It tool a year to get my joint account in my name when my wife died. In UK took 10 minutes.
I did think yesterday it was odd as Boohoo was severing its ties with Leicester ASOS was expanding theirs. Why do derampers go on these boards. They are not usually investore just doom and glloom merchants