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Jag Grewal meeting the team in India.
At one point, I was being offered a premium to the bid to sell 20k. I maintain my faith in the management.
Need to hit it again with NMS to clear 24p. Should settle around 26p for consolidation.
Restrictions on both buying and selling sizes now - MMs probably on the phone trying to find out who is messing with them...
Need couple of buys at NMS to get it moving past that 23p
Latest tweet: ODX looking for a Senior Scientist - Global Health Team.
What is distinctive about your solutions? The inherent flexibility in the Azure platform has enabled us to incorporate system attributes that are of tangible benefit to the airline operator. We are able to maintain a genuinely agnostic stance with regards to hardware provision, which provides multiple choices for the airline operator. The system can interface with all data access points including smart phones, tablets and seatback IFE. The NovoStar system is scalable and modular in nature. We can offer implementation of standard modules or additional bespoke development to facilitate additional system functionality. The NovoStar system offers inherent platform stability with measurable and proven minimisation of downtime disruption. The NovoStar Hub facilitates multi-party system connectivity such that all relevant users including passengers, crew, airline executives and travel-operator vendors can access the components that are pertinent to them. Can you tell us about any airlines that use your solutions? TouchStar, under our former Novo IVC brand, were the first company to deliver a complete computerised on-board Point of Sale solution back in 1985. Current clients include Monarch, Thomas Cook, Sri Lankan and Condor.
Patrick Clark, General Manager of TouchStar's OnBoard division, was recently interviewed by Henry Canaday, a journalist with 'Low-Fare & Regional Airlines' magazine. What ancillary solutions you offer airlines? The adoption of Novostar’s ‘Hub’ Middleware solution allows airline operators to access invaluable customer profiling data. Combining passenger information with sales history creates a database that enables crew to employ modern in-flight retail practices. Understanding the individual passenger provides a more personalised transaction experience encouraging higher value sales. At the point of sale, engaging with the passenger, making the sale and completing the payment process are all made easier by the adoption of the correct choice of mobile hardware combined with the latest innovations in payment technologies. NovoStar is our flexible and cost-effective sales and payment processing tool, capable of optimising the ancillary revenue opportunity in both the on-line and off-line environment. With the Novostar system, crew are able to secure payments on a tablet, Smart phone or dedicated POS terminal. Payment methods can include credit cards, debit cards (for certain countries), vouchers, Air Miles, cash or contactless cards (NFC). How do these solutions work? The NovoStar system is a portfolio of optimised system components, based around our NovoStar Hub middleware product. The Hub provides seamless interfacing to front-end POS hardware & software and all major back office business systems. It is based on the standard Microsoft Azure platform, providing an immediate level of assurance to airline IT personnel. System reliability, redundancy, security and future enhancement are all effectively underwritten by the Microsoft Corporation’s own development effort. The integrated tools, pre-built templates and managed services associated with Azure make it easier for us to build and manage enterprise, mobile, and web applications faster. How do they improve revenue or profit for the airline? Some of the many ways that the Novostar system enhances the ancillary revenue opportunity include using customer purchase history and social data to construct a personalised selling proposition and equipping the crew with modern hardware & software tools that provide excellent ease of use. Less time spent with the administration of the sale means more genuine selling opportunities. Combining passenger data with payment data helps to eliminate fraud and reduce the frequency of disputed transactions in-flight. Our system identifies passengers with historical high spend by name, enabling crew to target these customers for upsell opportunities and seat upgrades. · Intelligent data also helps the airline operator to avoid waste, an obvious and invaluable cost reduction consideration.
Hopefully get confirmation of DIL2's exit in the interims, which would normally have been out by now.
Last week we spent a day in #Mozambique delivering Malaria RDT training to local clinic staff. #training #learning #VISITECT #RDT #innovate
If only :) http://www.touchstargroup.com
Another 5K top-up for me this morning.
Ticking up nicely and chart nicely poised.
Poor systems and the resulting fulfilment issues need to be fixed as digital savvy customers have high expectations and are unlikely to return if their order is not carried out in a satisfactory manner on the first attempt. This also includes the handling of returns and exchanges, so retailers need to ensure they can handle returns just as smoothly as other orders. It’s incredibly easy to return an item and then take your business elsewhere, so retailers need to do all they can to retain their customers by demonstrating a well-oiled returns system. The best online retailers have upped their game with many offering next day or even same day delivery, some even offer a choice of specific time slots. Orders are delivered correctly first time, every time, as any problems often lead to end users complaining on social media and potentially damaging the brand. Younger shoppers in particular have become more demanding in the digital age, with more convenience, longer hours, better loyalty schemes and easier delivery options high on their list of priorities. The latest WMS systems offer years of experience and refinement in tackling these issues and many others. What’s more, they are scalable for peak periods and overall business growth, and can also be tailored to provide each retailer with a personalised solution that works for their own warehouse environment and unique customer demands. A well-implemented WMS can be the platform for growth that many warehouse operators are looking for. It also helps businesses to create sustainable growth, rather than throwing resources at problems and running into issues at slower times of the year. Many businesses also find that a WMS system drives more efficient processes, meaning that they can often achieve much more without the need to hire additional staff (and invest in training for new staff) or move to larger locations. Technology today is helping businesses do more with less. Freeing up space not only means that retailers will have to pay for additional storage, but many are even offering excess warehouse space to other businesses. An effective WMS will empower managers to make the critical decisions to improve their business. Merging computer software, hardware and all peripheral equipment together will improve operations, assist with inventory management, help with control over the warehouse space, keep labour costs down and reduce losses. What’s more, one of the best reasons to make use of the latest technology is increased customer service. By allowing the business to better track, respond to and deliver goods to the end consumer a modern WMS will increase satisfaction and likelihood of repeat business, all of which will continue to drive future success.
Another blog dated 07th Aug: How to drive growth and value with a warehouse management system It’s no surprise that a high proportion of retailers recognise the importance of effective warehouse management. In today’s digital world, this management requirement often leads to investment in technology and warehouse management systems (WMS). When examining the role of technology in handling warehouse management and supporting growth, a survey from Internet Retailing discovered that almost 60% of retailers are using an in-house warehouse management system (WMS). What’s more, almost half rate WMS as nine out of 10 in terms of importance to their business success. At a basic level, the benefits of implementing or upgrading an existing WMS include: Insight: Ensure items at low stock levels are staged and put away first, reducing the impact of out-of-stocks and inefficient fulfilment processes. Storage: Know the location of all items within the warehouse. Route operatives to the right location, set up picks in the proper order to minimise travel time and increase the number of orders they can pick each day. Picking: Improve error proofing and productivity in the picking process. Workers receive picks on a rugged mobile device that routes them to the proper location. Scanning items verifies that the right item at the right quantity is picked. Packing: Ensure the accuracy of each order that is picked and reduce material costs by determining the right sized shipping carton. Dispatch: See that each order is properly packaged and shipped to the right destination and delivered on the right date. But many warehouses, with a WMS or not, still experience some key pain points, led by a fear of a loss of sales and reputation due to having warehouse management processes that are not fit for purpose. Although an effective WMS is key to achieving many businesses goals, it’s often not placed as a priority. Budgets are also often diverted to more customer facing improvements, such as marketing for example. Although this can result in an upturn in sales, it will also exacerbate any issues in the warehouse and lead to a struggle to keep up with demand. This can hurt customer service, and become a major roadblock to achieving long-term success. Additionally, a quarter of retailers experience an increase of more than 50% in order volume during peak periods, such as Christmas. So how can we not only deal with intense pressure but also remain profitable? Poor systems and the resulting fulfilment issues need to be fixed as digital savvy customers have high expectations and are unlikely to return if their order is not carried out in a satisfactory manner on the first attempt. This also includes the handling of returns and exchanges, so retailers need to ensure they can handle returns just as smoothly as other orders. It’s incredibly easy to return an item and then take your business elsewh
Someone posted about a new contract on ADVFN. Does anyone have any info on that?
NT to buy, even very small amounts. Interesting.
Hands-free control: Making drivers’ lives easier Today’s delivery drivers have a lot to think about while they’re on their rounds: multiple mobile devices, confusing paperwork, navigation systems and more. It needn’t be the case, however. Technologies like those provided by TouchStar can be used to bring everything together, reducing the risk of human error and boosting overall productivity. There are few better examples of this than the new TS3200 – a powerful mobile computer that packs all the functionality your drivers need into a single tablet-sized package. And, as feature-packed as it is, the unit’s biggest selling point – for many customers at least – is its hands-free integration. Let’s take a closer look at how it could benefit you. Making and taking calls The TS3200 comes with a standard SIM card slot, meaning it can be used by the driver to make and take phone calls. This means there’s no need for additional mobile devices to be used in the fuel delivery truck, and no need for an additional SIM card and number. Convenience is undoubtedly the main benefit here, with drivers able to call contacts directly from the delivery screen. What’s more, these calls can be made safely while the driver is on the move, with Bluetooth hands-free pairing making communication both simple and secure. More control over drivers As is the case with most of our equipment, the hands-free compatible TS3200 mobile computer can be configured to your requirements – and its phone call capabilities offer a notable example. It’s possible to restrict the calls that are made from the device, to eliminate any timewasting or non-work-related communications. It could be that you upload a barred numbers list from the control centre application, or that you set the system up to allow only calls to customers on the delivery schedule. Once again, this helps to keep everything simple and your drivers on track at all times. Easy to set up and use With its ultra-convenient hands-free capabilities, the TS3200 mobile computer is easy to set up and use, so you can be confident that your drivers are going about their days productively and effectively. The system can be paired, via Bluetooth, with most hands-free audio interfaces – and this process only has to be completed once. After a link is established for the first time, it’s simply a case of having the devices switched on and close by. This saves more time for your driver. Add to this the use of an innovative quick-release mechanism and a user-friendly interface, and your drivers are sure to take to it without any hassle. We’re here to help you TouchStar’s various logistics technologies have been designed to boost productivity across your delivery business – in vehicles, warehouses and back at base. The TS3200 mobile computer is no exception.
Rivaldo, my take was that the management are trying really hard to make it a success. They are really looking to innovate and cement their position in the market. Keen to get the word out, which explains the presentations. I am travelling at the moment but will put the notes on when I get back. I have another buy order for £4500 which I am hoping will get filled later today.
Glad I got the excess shares I applied for. Need the company to action its plan now.