Member Info for Bio_tango

Just an example of how the management are trying to optimise the revenue stream: They mentioned the airline case study whereby they were previously charging £10200 per annum for device application fee. They have optimised the system by now providing both the back office based solution and application software as a complete and more attractive solution - now earning £46000 per annum. On a different note, they have also launched the TS3200 rugged android tablet last week, the most rugged terminal in its class. This will re-rate, a question of time and seriously believe we could see 400p to 500p, if management are able to implement their plan.

Watch out for the Kauri system, part of the diversified Biogas portfolio.

Anyone else attended the event last Tuesday. Very informative session, further confirming my confidence within the management. Slightly unhappy with the way the booking was handled though - not sure whether fault lies with TST or WHI.

Applied for 50k under the excess scheme. Money has been "reserved" from the trading account today-hoping I get the full allowance I applied for.

I did :). Sold a third at 24.5p and another third at 26.5p. Basically, building stake again now.

Drop allowed me a small top-up of £3k today below 20p. Will add if I can free up funds. When the sp hit 28p recently, I did say to myself that I wished I had more of these below 20p. Here is my chance. I could be wrong topping up but I did say to myself that I would do it.

Investor presentation in London has been postponed to June.

Good to see someone accumulating - I guess a large sell order is being worked on due to the lack of tick-up. I work in the sector and have immense respect for the management team of POS. Love how the blue-chips always tend to select this minnow for the HPHT applications over the offerings from GE and AKER. The market will have to catch up with the Russian potential at some point.

Oli, maybe worth dropping OVG an email enquiring about this.

There was a nice £8.5K buy above the ask at 117.4p day before yesterday, which seems to have gone under the radar.

Rivaldo, recent new high but still finding it very tricky to buy sizeable amounts. I would advise dropping an email to TST to register your interest in attending the event (date yet to be set). The positive feedback is word of mouth from a friend who is attending at NEC. There was interest at TST's stall in the afternoon the few times he walked past it, but not sure whether these would translate into contracts.

I'm Tango_golden. I do hold here but I doubt we will see exciting developments - the BOD need a wake-up call. My main concern is how DIL2 will achieve an orderly exit of 5% of the issued shares, in absence of an off-market transaction. Reason for asking twitter is to share research on companies.

Rivaldo, the presentation in London at the end of next month will be touching on product development and strategic growth. They want to get the message out and I will be attending. Will you be there? Getting positive feedback from CV show where they are showcasing their proof of delivery EPOD system.

Oli12, are you on twitter?

Based on Damille's last financial report for the period ending 30th Nov 2016, they had started unwinding their position in OVG, albeit a small amount. Some ways they could get out: 1) Dispose shares on the open market, although that would not fit their "orderly" requirement. 2) Convince the board to return some cash to shareholders, and use the increased volume to gradually reduce holdings. 3) Off market deal similar to the one performed in Oct 2015, with directors buying DIL2's holdings.

Oli, Damille has to divest 5% of the company within the next 8 months. They are divesting all their investments.

Oli, good to see someone else seriously interested. It may be worth getting in touch with the OVG contact to share your views. Drop Renata an email - she is based in Ireland and is prompt with responses: reneta.nikolova@ovocagold.com

8. What predictions do you have for the future use of OnBoard Retail Systems? I believe passenger, crew and airlines will be experiencing a lot of changes to their journeys in Passengers will benefit from a smoother transition between various legs of their trips. Airline employees will have new tools, equipment and technologies to learn and use on the job and airlines will be able to stake a claim in the fully mobile, internet-connected, customer-focused marketplace. Not only that, retailing will become finally become multi-channel will delivery available on outward or inward flight, or at destination. Underlying many of the changes will be airlines' greater adoption of Wi-Fi connectivity, together with the passengers' heavy reliance on mobile devices. Airlines will embrace new ways of identifying, selling to, serving, communicating with and transacting with their passengers. With flight attendants and crew members increasingly relying on mobile technologies, devices and new payment methods, onboard systems will be fundamental in supporting these changes to make sure retail is seamless, fast, efficient and more personal than ever before.

5. How are your systems helping airlines exceed the expectations of the modern day airline passenger? Enhancing the passenger experience is at the heart of today’s airline operation. The modern passenger demands fast and reliable service. At TouchStar Onboard Retail, we recognise that by providing an optimised service, the crew can exceed these expectations by delivering a personalised experience. The ability to respond to queries quickly, react pro-actively to travel issues and provide personalised product offerings result in both a greater propensity to spend and passenger loyalty. 6. What impact has big data had on the airline industry and how can they capitalise on it? The emergence of big data, low cost storage and advanced analytical tools means that our users can capture even greater value from such information, provided they know how to analyse and interpret it. Although some leading airlines have gained a reputation for clever data handling, most airlines have not yet built the operational capabilities and internal processes necessary to take advantage of the information that is available to them. Facing the challenges of personalisation means that learning how to master big data is important today and will become increasingly important over time. The best way for an airline to get started is to look at very specific areas that will fuel growth rather than trying to build a fully comprehensive solution. Each segment of data should be considered, but only in respect to the areas that will drive real value into the business. Ultimately, big data needs to help people make practical decisions faster and more accurately: Should we promote a product for an extra week? Should we offer a two-for-one deal? Which promotions should we continue and which should we stop? Information needs to be made available to those that make the daily decisions in retail, if people in those roles can’t get the information quickly enough to act on it, they will ignore it. 7. Do you believe inflight Wi-Fi will bring more competitors to the market? The advent of inflight Wi-Fi is certainly attracting other players to the market, however, that will be short lived. There are some fundamental problems with airlines moving to an online retail model that re only just starting to be realised. With the functionality of Wi-Fi varying dramatically across the industry, reliable and consistent connectivity is key to moving to a fully online retail model and without this in place, Airlines are at risk of losing the all-important ancillary revenue opportunities. That said, Wi-Fi will open up opportunities for new retail channels such as IFE integration and BYOD.

3. Why have you decided to use the cloud and what benefits can these deliver to your end users? As mentioned, our development is based around delivering optimised system components. When we first started looking at the use of Microsoft Azure, it was clear that the cloud offered a lot of potential to revolutionise on-board retail in the airline industry. Despite the fact that for the most part, the system is offline – Azure provides an inherently flexible platform, incorporating system attributes that are of tangible benefit to the airline industry whether the system is offline, online or anywhere in between. By use of the cloud, infrastructure can now be delivered at the click of a switch within single or multiple geographies. Cloud based systems offer the flexibility to match varying bandwidth requirements, automatically aligning itself to take account of seasonal fluctuations or organic growth. One of the most significant advantages the cloud offers is reliability and cost. Compared to traditional systems, which are continuously consuming resource even when they are not in use, the optimised running of a cloud-based system only transfers updated files. Reliable transmission of data can be achieved even in instances where connectivity is intermittent or unreliable. With most onboard retail systems requiring integration into other systems such as an airlines HR, ERP or Warehouse systems, cloud connectivity also means that all the traditional point to point connectivity problems disappear by use of secure VPN tunnels over the internet. These systems also provide a lot more resilience, by leveraging the Azure cloud automatic backups to multiple geographies can take place even with intermittent connectivity between the POS device and the internet. 4. What importance do you place on delivering a positive crew experience? Crew team members are key in driving the strategy to increase on board revenue. It is essential that they have the tools and knowledge in place to optimise the service they deliver. Integrating optimised system components including electronic form applications and automated feedback mechanisms, NovoStar reduces paperwork significantly enhancing the crew experience. By reducing the amount of paperwork and administration, our goals is to make it as easy as possible for the crew to perform their jobs. Most importantly, by delivering key sales target information (gameification) and key passenger information, crew are both motivated and able to allow time for more personalised face to face selling.