RE: RNS7 May 2020 08:12
sted more than 2,500.
Proactive balance sheet management
· The Group remains committed to the proactive management of its capital structure and reduction of debt and will continue to assess all options, including the refinancing of the A5 and B2 notes due in 2022.
· During the year, the Group completed the buyback of £32m of bonds including £3m of A notes and £29m of B notes.
· The February 2020 exchange offer of £325m of A5 notes with new A8 notes at 5.5% interest rate was significantly oversubscribed and increased the average debt maturity from 3.3 years to 3.9 years.
· On 23 April, the Group announced that it had drawn down in full its £200m Senior Term Facility to de-risk ahead of time the planned refinancing of the remaining £200m A3 Notes which are due on 31 July 2020.
o As part of this process, S&P Global Ratings confirmed the credit rating of the Class A Notes at BBB-.
· As previously announced, the Board has suspended the final dividend in respect of FY20.
· As at 31 January 2020, the Group had cash and cash equivalents of £159m6 and an available Working Capital Facility of £50m.
· The AA continues to remain well within its financial covenants.
Key FY20 operational highlights
· Roadside
o Membership base returned to growth during the second half and rose 0.2% on the year to 3.215m (FY19: 3.207m); Retention of 80% (FY19: 80%) reflects strength of service proposition.
o All key B2B contracts retained or extended. New strategic partnerships with Admiral and Uber delivering incremental new revenue streams.
o Average income per member up 2% to £165 (FY19: £162) and average income per B2B customer up 5% to £22 (FY19: £21).
o Ongoing progress on the development and roll-out of new differentiated products and services including Smart Breakdown.
· Insurance
o 19% growth in motor policies to 869,000 (FY19: 731,000) and 2% growth in home policies to 844,000 (FY19: 830,000), benefiting from investment in marketing, incremental sales and renewals through our in-house underwriter as well as systems investments including Insurer Hosted Pricing.
o Strong conversion rates of 36% (FY19: 25%) into our Roadside business.
o Average income per motor and home policy including income from in-house underwriter and Accident Management businesses up 4% to £83 (FY19: £80).
o Claims cost exposure for our in-house underwriter continues to perform in line with our expectations.
o On 31 March 2020, we extended our long-term financial services partnership with the Bank of Ireland UK for an additional three years to at least 2028.
Key FY20 financial highlights
· Trading EBITDA up 3% to £350m (FY19: £341m), in line with market expectations; PBT more than doubled to £107m (FY19: £53m).
· Capex of £69m (FY19: £82m) in line with guidance.
· Free cash flow (pre-dividends, refinancing costs and bond buy-back) up significantly to £83m (FY19: £12m), in line with guidance.
· Completion of t