GS on the high street10 Jun 2020 08:20
“‘We’re not adverse to partnerships’
Marcus is one of a number of new retail banking brands that have launched in UK in recent years. Others include Monzo, Revolut, Atom, Starling, and N26.
“Some of them have really made a lot of noise and a lot of impact by actually picking some good sweet spots and some good customer issues, whether that’s customer experience, whether that’s the app,” McDaid said.
“They’re getting customers, they’re getting a large customer base. Are they getting the full usage of that customer that the high street bank has? Maybe not yet. But they’re definitely making people stand up and notice.””