RE: Divi29 Sep 2022 12:19
Went through this with Iweb (and applies to Halifax/Lloyds) years ago, despite the abuse I got from this message board. Took it as far as Computershare and DEC Investor relations, and the fact is that these brokers (and a few others) cannot be bothered to get certain approval to stop the tax at 15 percent, so just apply 30% and they don't like discussing it, so will do everything they can to fob you off.
Iweb swore to be that they actually pay investors exactly what they get from Computershare, but I don't think that is correct because my new broker (Jarvis) deals with it themselves and stops the 15% off the gross amount they get.
I got compensation from Iweb for the extra 15% they had stopped me, but then had to move my holding to a different broker or accept the 30% tax. They said they would be putting a warning on their website for future investors, but actually they just updated their terms and conditions, so no one ever reads it.
Hope this is of some help, because that's all I ever wanted to do, but certain people took it as an attack on DEC. (whatever !)