Netcall interim revenue grows amid cloud computing momentum

(Alliance News) - Netcall PLC on Wednesday announced double-digit half-year revenue growth as artificial intelligence and cloud computing enjoyed trading momentum.

The Bedford, England-based digital automation and customer engagement company said half-year revenue rose 15% to GBP26.5 million, from GBP23.0 million a year ago.

Pretax profit, however, fell 31% to GBP2.5 million from GBP3.7 million a year prior, with the company saying the interim result reflects the acquisition of Jadu, a digital experience company, on December 9, which caused fair value adjustments and higher payment charges and share-based payments, as well as services costs.

On an adjusted basis, pretax profit grew 11% to GBP5.4 million from GBP4.9 million on a yearly interim-to-interim basis.

Jadu's acquisition was completed for a total consideration of GBP14.6 million, of which GBP13.9 million were paid immediately in cash and shares, with the remainder deferred by 12 months or contingent.

Netcall also said that its total annual contract value crossed the GBP50 million mark, being GBP50.5 million at the end of the first half of the 2026 financial year, of which 84%, or GBP42.6 million, coming from its cloud services offerings. A "strong pipeline" continuing into the second half raised the order book value to a "record" GBP92.4 million.

It also reported net cash of GBP14.8 million, after GBP12.7 million worth of acquisition-related payments, despite remaining debt-free.

Chief Executive James Ormondroyd said: "Customer adoption of the Liberty platform continued to deepen, reflected in consistently strong cloud net retention. Adoption of AI capabilities accelerated across agent‑assist, voice automation and self‑service, contributing to higher customer value as organisations expand their use of Liberty. Alongside continued new-logo momentum, this demonstrates the impact of our strategy of investing in the platform and extending capability through complementary acquisitions."

Netcall shares were unchanged at 103.00 pence each on Wednesday afternoon in London.

By Martin Miraglia, Alliance News reporter

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