Serco Group PLC - Hampshire, England-based government services outsourcing provider - Wins an extension of its facilities management contract with Norfolk & Norwich University Hospital worth GBP270 million over the next 10 years. Serco has provided services to the hospital for the past 25 years. The renewed contract starts immediately and runs through January 2037. Serco already provides 'hard FM services' to the hospital, including catering, laundry, waste management and security. Under the new contract, it will use risk management and workflow software tools to improve the productivity of these services.
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By Tom Waite, Alliance News editor
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