Cobus Loots, CEO of Pan African Resources, on delivering sector-leading returns for shareholders. Watch the video here.

Less Ads, More Data, More Tools Register for FREE

Pin to quick picksEVE.L Share News (EVE)

  • There is currently no data for EVE

Watchlists are a member only feature

Login to your account

Alerts are a premium feature

Login to your account

Eve Sleep flags customer services 'challenges', shares plunge

Wed, 19th Jan 2022 11:55

(Sharecast News) - Shares in Eve Sleep tumbled on Wednesday as the mattress retailer warned of "challenges" caused by a spike in Covid cases.
Updating on trading for the year to 31 December, the AIM-listed firm said UK and Ireland revenues rose 10% to £22.5m, or by 22% on pre-Covid comparatives. Group revenues rose 6% year-on-year to £26.6m.

Full-year EBITDA losses widened to £2.9m from £2.0m in 2020, although Eve said the figure was in line with expectations following increased marketing investment. It was also an improvement on 2019's £10.7m loss.

However, the firm - which sells its mattresses direct to consumers - added that while it had been able to "navigate" industry-wide supply chain issues, the pandemic had caused "challenges" over the festive period.

It said: "In the Christmas trading period, high levels of Covid infection placed additional strain on the delivery network, resulting in customer service challenges.

"We believe these challenges will be short lived and reflect the current peak of absence due to illness across the delivery network, and hence foresee customer experience returning to our usual high levels over the next few months."

The shares fell sharply following the update, and by 1330 GMT they were down 26% at 2.59p.

Eve also acknowledged the "increasing pressures" on discretionary income in the current year, caused by the rising cost of living.

But it added that the year had "started well, with the group continuing to show growth against challenging comparisons with last year's January lockdown" and remained on course to reach breakeven this year.

Cheryl Calverley, chief executive, said: "While Covid has put temporary challenges at the door of the delivery network, and a resulting pressure on our customer service team, Eve's unique strength is our supportive culture. This has seen an 'all hands on deck' mentality to addressing these customer issues.

"Eve is fast evolving into a unique, digitally-led retail business. This transition is expected to accelerate, becoming more evident in 2022 as brand consideration continues to grow alongside the launch of new products and services, with the resulting improvement in customer repeat rates.

"As a result, we expect to move the UK and Ireland business to breakeven in 2022."

FinnCap called the trading update "positive", adding: "The UK and Ireland revenue has continued to increase year-on-year, and given the ongoing benefits of the strategic rebuild programme and the broadening of the product range, the statement reiterates management confidence in a breakeven position being achieved in the current year.

"As a result, we have introduced a forecast for 2022 that reflects a 45% reduction in the EBITDA losses, to £1.6m."

FinnCap is Eve's nominated advisor and broker.
More News
13 Dec 2021 10:43

AIM WINNERS & LOSERS: Feedback's AWS deal; Tungsten settles claim

AIM WINNERS & LOSERS: Feedback's AWS deal; Tungsten settles claim

Read more
5 Nov 2021 14:35

TRADING UPDATES: Berkeley Energia served writ; Equiniti takeover nears

TRADING UPDATES: Berkeley Energia served writ; Equiniti takeover nears

Read more
5 Nov 2021 10:20

AIM WINNERS & LOSERS: Nichols beats forecasts; eve launches CBD drops

AIM WINNERS & LOSERS: Nichols beats forecasts; eve launches CBD drops

Read more
23 Sep 2021 21:07

IN BRIEF: eve Sleep loss widens but trading improves in second half

IN BRIEF: eve Sleep loss widens but trading improves in second half

Read more
23 Sep 2021 08:14

Eve Sleep losses widen in H1 but on track to meet FY expectations

(Sharecast News) - Mattress maker Eve Sleep reported a widening of its first-half losses on Thursday but said it's still on track to meet expectations for the full year.

Read more
16 Sep 2021 16:06

UK earnings, trading statements calendar - next 7 days

UK earnings, trading statements calendar - next 7 days

Read more
23 Aug 2021 16:25

Director dealings: Eve Sleep CFO ups stake

(Sharecast News) - Eve Sleep revealed on Monday that chief financial officer Tim Parfitt had acquired 400,000 ordinary shares in the London-listed mattress retailer.

Read more
16 Jul 2021 11:19

AIM WINNERS & LOSERS: Pantheon up on resource upgrade, farmout talks

AIM WINNERS & LOSERS: Pantheon up on resource upgrade, farmout talks

Read more
16 Jul 2021 10:39

IN BRIEF: eve Sleep first half trading strong with UK beating 2019

IN BRIEF: eve Sleep first half trading strong with UK beating 2019

Read more
16 Jul 2021 09:03

Eve Sleep delivers double-digit H1 revenue growth

(Sharecast News) - Mattress distributor Eve Sleep said on Friday that it had delivered a "good first-half performance", with group revenues improving by double digits.

Read more
9 Jul 2021 15:53

UK earnings, trading statements calendar - next 7 days

UK earnings, trading statements calendar - next 7 days

Read more
19 May 2021 15:42

UK shareholder meetings calendar - next 7 days

UK shareholder meetings calendar - next 7 days

Read more
31 Mar 2021 18:46

EXECUTIVE CHANGES: eve Sleep picks new chair; Sopheon promotes new CEO

EXECUTIVE CHANGES: eve Sleep picks new chair; Sopheon promotes new CEO

Read more
18 Mar 2021 13:15

TRADING UPDATES: Gym Group turns to loss; eve Sleep starts 2021 well

TRADING UPDATES: Gym Group turns to loss; eve Sleep starts 2021 well

Read more
18 Mar 2021 10:35

Eve sleep FY results beat expectations, rebuild strategy complete

(Sharecast News) - Mattress company Eve Sleep reported 2020 results "ahead of twice raised expectations" on Thursday as it narrowed its losses and said the rebuild strategy had completed ahead of plan.

Read more

Login to your account

Don't have an account? Click here to register.

Quickpicks are a member only feature

Login to your account

Don't have an account? Click here to register.