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Barclays is set to launch a video banking service to some of their customers from next month. The service, the first of its kind in the UK, will be available from 8 December and will allow premier account customers to speak securely to bank staff at any time of the day. Steven Cooper, chief executi
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* Overall complaints down 7 percent to 151,000 * Insurance complaints down 21 percent to 91,300 * General bank complaints up 29 percent to 55,000 * Mortgage complaints up 18 percent to 2,700 (Adds banking and mortgage complaints, comment) By Matt Scuffham LONDON, N
Read moreLONDON, Nov 28 (Reuters) - Customer complaints at Barclays fell by 7 percent in the third quarter of 2014, compared with the same period a year ago, led by a decline in cases relating to the mis-selling of loan insurance. The bank said total complaints in the quarter fell by 11,407 to 150,
Read more(Updates with outcome of Friday's court hearing) By Swati Pandey SYDNEY, Nov 28 (Reuters) - An Australian court case is set to throw a spotlight on a steady retreat by Western banks out of the $435 billion global remittance business, a trend that threatens to erode the livelihoods of
Read moreBy Swati Pandey SYDNEY, Nov 28 (Reuters) - An Australian court case is set to throw a spotlight on a steady retreat by Western banks out of the $435 billion global remittance business, a trend that threatens to erode the livelihoods of hundreds of millions of the world's poor. Almost
Read moreAmlin: Numis upgrades to 'buy' with a target price of 535p. Amerisur Resources: PeelHunt lowers target price from 58p to 50p and reiterates a 'hold' recommendation. Associated British Foods: Citi raises target price from 3100p to 3700p and maintains its 'buy' recommendation. Avingtrans: FinnCap up
Read moreZURICH, Nov 27 (Reuters) - Barclays' private bank in Switzerland has dropped out of a U.S. programme aimed at cracking down on wealthy Americans evading taxes through hidden offshore accounts, the British bank's market head for Switzerland said on Thursday. "We have recently exited the prog
Read more(Corrects typo in first bullet point) * Fines, misconduct have cost British banks $60 billion * New banking standards body vows to name errant bankers * New banking standards body pledges independence By Matt Scuffham LONDON, Nov 26 (Reuters) - A "toxic culture" that
Read more* Fines, misconduct have cost British banks $60 million * Banks have received 20.8 million complaints since 2008 * Fivefold increase in cases going to ombudsman By Matt Scuffham LONDON, Nov 25 (Reuters) - Bad behaviour that has cost British banks 38.5 billion pounds ($60 b
Read moreROME, Nov 25 (Reuters) - Eight Italian regions have hired banks to manage a round of bond buybacks for them, the treasury said on Tuesday, in a move aimed at giving indebted local administrations more time to repay their loans. The Italian state is providing cash-strapped regions with the f
Read moreBy Matt Scuffham LONDON, Nov 25 (Reuters) - Scott Wotherspoon runs a small tiling firm in Scotland. In 2008, when he bought a shopfitting company, he asked his accountants to check its books. There was no problem with the shopfitter. But Wotherspoon was about to run into trouble with his ba
Read more* Some card companies profiting from higher risk customers * FCA has concerns over use of cards as revolving credit * FCA has powers to force card issuers to make changes (Adds more detail, industry reaction) By Huw Jones LONDON, Nov 25 (Reuters) - Britain's credit card
Read moreLONDON, Nov 25 (Reuters) - British banks approved 37,076 mortgages for house purchase in October, the lowest number since May last year, as the housing market continued to slow, the British Bankers' Association said on Tuesday. Mortgage approvals for house purchase fell from 39,127 in Septe
Read moreUS Department of Justice prosecutors are stepping up their major investigation into banks' rigging of the forex markets, conducting interviews with London traders in the coming weeks. Officials from the US Department of Justice will interview current and former bank staff at several UK banks as part
Read more* Nationwide H1 profit up 83 pct, margin improves * Overall lending lower than same period last year * CEO says banks are re-entering marketplace (Recasts, adds comments from chief executive) By Matt Scuffham LONDON, Nov 24 (Reuters) - Nationwide, Britain's biggest custo
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