Ryan Mee, CEO of Fulcrum Metals, reviews FY23 and progress on the Gold Tailings Hub in Canada. Watch the video here.
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It is clear from todays announcement that SNTY has now moved well beyond their original target 'niche' market of CRM. To me it now looks perfectly feasible that their very simple yet effective and cost saving technology can be WIDELY adopted across many many different types of industry and commerce, and GLOBALLY. Why not? Massive land grab? The absolute mother of all land grabs.
Next set of results due approximately 26/03/2014. Should be cracking. Take your seats Ladies and Gentlemen….
THE quote of the RNS: "More than 41,000 users in over 50 countries make SSP the partner of choice for insurance businesses worldwide." Thats potentially a LOT of new seats….. ;) As I've previously stated we are moving way beyond selling to CRM customers alone. This is a move into the IT part of the insurance/financial services sector. No wonder Simon Cleaver says they are "proud". So they should be, they are doing a fantastic job.
Synety Group PLC Customer win and CRM integration Share On Facebook Print Alert TIDMSNTY RNS Number : 4944B Synety Group PLC 04 March 2014 4(th) March 2014 SYNETY announces significant customer win and CRM integration with SSP Synety Group plc ("the Group" or "the Company") SSP selects SYNETY as its integrated telephony partner SYNETY Group Plc, a leading cloud-based software and communications business, is proud to announce it has secured a significant new customer win and signed an agreement to integrate CloudCall with SSP Pure Broking's software. The agreement will see SYNETY's CloudCall Contact Centre solution integrated with SSP's internal communications software for around 90 employees during the initial three-year contract. Conversations are ongoing about the possibility of rolling out CloudCall to additional SSP members of staff if the above installation is deemed a success. Through SYNETY's CloudCall software, SSP will be able to seamlessly integrate its telephony into its existing business systems. This will provide users from SSP Pure Broking's support, sales, training and business development teams with call centre functionality, including full call logging and recording. In addition, SSP Pure Broking has agreed to integrate CloudCall into its core insurance software, SSP Pure Broking, and will partner with SYNETY to offer the combined product to its customer base. Simon Cleaver, Executive Chairman of SYNETY Group Plc commented: "I am delighted that SYNETY was chosen by SSP Pure Broking to provide its internal integrated telephony solution, and to develop a partnership that sees CloudCall integrated into SSP's software solutions. "SSP's customer base includes many large and prestigious companies which are well-known household names. Our partnership with SSP to offer integrated services to this customer base represents not only a huge and exciting prospect, but is also an enormous endorsement for CloudCall and SYNETY." Derek Findlayson, Commercial, Strategy & Propositions Director at SSP Pure Broking and Keychoice commented: "As a business, we are constantly looking for new ways to drive innovation in our products and support services. Integrating SYNETY'S cloud-based technology into our sales, training and support teams is an important building block in enhancing our customer experience. "We believe that, in an increasingly regulated world, this service could also deliver significant value for our customers. As a result, we are integrating CloudCall into our flagship SSP Pure Broking product, which is now used by well over 500 brokers. "We are delighted to be partnering with SYNETY to enhance our proposition further in an area which will become increasingly important to brokers given the growing importance of the FCA." For additional information:
Some pretty strange price action here today. A little flurry of buys (all tiddly ones) allowed to go through at just above the mid before the close. Don't say we have another background seller here.
So we're a whopping 6.9% down today? WTF! On the back of some seriously bullish announcements in recent times. I know, I know, 'profit taking' yeah? TBH I can't see a lot of selling but in fact we are now only 7.5p higher than before the Pensinsula announcement.
Agree with PP - excellent post and thanks Melody - great work.
A well researched post. I will certainly be looking out for your posts in future. Rec'd.
Dibs61, If only 100 people would contribute 100.000 GBP that would imply an annual spend of 1.000 GBP per user or 83 GBP/month, that may be too much given current RRPU numbers. The RRPU is currently around 25 GBP/month or 300 GBP/year. So based on current RRPU numbers an annual spend of 100.000 GBP would imply around 330 Peninsula employees have started using Cloudcall. I think that the actual number may be lower than that because the average number of licences per user is rising, it was around 1,4 end 2012, then 1,6 by June 2013 and went to over 1,9 by the end of 2013. The fact that the RRPU was slightly down in December despite of the rise of licences/user had to do with the holidays. The CFO told me they had, and I quote, “an almost perfect storm” in December, with many new clients signing up late in the month and thus not really contributing to turnover yet, and a lower call spend because activity levels drop considerably after December 20th. So the RRPU was negatively impacted by a large number of new clients not yet contributing and existing clients contributing less during holidays. We can expect a rise in monthly RRPU’s over the current year, but I guess a 35 to 40 GBP number would be more realistic.
Breaking down yesterdays RNS reveals that this could prove to be more significant than the market has yet realised. Quote: "The contract is to provide SYNETY's CloudCall software solution to a limited number of Peninsula staff and is expected to be worth approximately £100,000 per annum depending upon actual telephony spend." Note the 'limited number' mentioned. Pensinsula have 1,000 staff so we can assume this is perhaps just a pilot scheme to test it out and see no reason why there would not then be a complete roll out to staff as this is clearly an outsourcing company the majority of staff dealing with external customers regularly and CloudCall functionality would become a must to do their jobs more efficiently. So…. this means the £100,000 mentioned is just for the 'limited number' lets say its 100 employees so the contract for internal use alone could grow to be £1m. The second intriguing possibility comes from this quote: "Alongside providing CloudCall for Peninsula's internal use, we are in very early stage discussions examining the possibility of integrating CloudCall with Peninsula's HR-Online Cloud based HR Management Software" Now this would make CloudCall available to all of Peninsulas customer base who use the HR functionality. Given that they have 28,000 customers you can start to see the possibility there of growing SNTY's end users substantially! Once again a case of news effectively staying under the radar with no more than an upward blip in the SP yesterday against the potential true value of this deal in isolation. Given the rapid, almost spectacular progress here, I upgrade this from a Buy to a Strong Buy!
Who Are Peninsula Business Services Peninsula are the leading provider of employment law and health & safety services in the UK. Established since 1983, we have around 28,000 businesses who have already integrated Peninsula to work as part of their HR and Health and Safety departments. Headquartered in Manchester, Peninsula employs 1000 people across the UK, Ireland and Australia. Our sheer size ensures that we can attract, and retain, the very best people from the HR, Health & Safety and Legal Services industries to come and work for Peninsula. Our financial strength allows us to offer the services and skill of our specialist people to work for our clients at an absolute fraction of the real cost. We can help guide you through, whether it’s an Employment Law or Health & Safety at work issue. Over the years our list of services has increased to include everything to mirror an in-house human resources department. Peninsula Business Services is authorised and regulated by the Financial Conduct Authority (Reg No: 468574). - See more at: http://www.peninsulagrouplimited.com/who-are-peninsula/#sthash.qQD8qyLs.dpuf
Thanks and well spotted! Another one to add to the growing list.
Influence has been added to the list of integrations on the SNTY website today. As I sought more info on Influence, I found different companies with the same name, hence I provided a link.
Could you point me to where Synety have integrated with this company? I can't see anything.
New integration added: Influence recruitment software: http://www.influence-it.com/index.html
Nice spot Werdoomed. You're right. Synety were only last year talking and planning to support the US from the UK so this is a pretty big development and , after a little investigation it would appear that they do indeed have an office in Boston MA. Here is an example of one of the vacancies advertised showing the office location: http://www.jojari.com/job/systems-administrator-at-synety-boston-ma-1-13623881 All the vacancies you refer to were only advertised 5 days ago so this is very much a NEW development. I recall SC saying they would take a cautious and prudent approach to the US market but this is now perfectly clear. They would not be taking themselves over there if the work wasn't there! Very very exciting indeed.
There are already 4 posted vacancies for positions in America in Boston. If there were a few customers you would support them from the UK. The fact they have seen fit to employ US staff already tells me they are breaking into US markets. On Commerzank they are a German company like SAP are a German company!
from the trading update on 7th January: "We have a compelling offer for both CRM companies and their end-user customers and have a clear first mover advantage. We are also beginning to see local demand in the USA, the world's biggest CRM market. I strongly believe that these numbers robustly illustrate the markets appetite for CloudCall and our team's ability to deliver. We anticipate growing sales very strongly again this year. All the Board are very excited and remain confident of our prospects for creating a scale player in this emerging market." I like the ambiguity in that statement re: local demand in the US. Play down expectations, rather than hype up prospects, and hopefully SNTY will be able to "exceed market expectations" once again. Sound management IMO.
fax - Yes I absolutely agree. SNTY haven't been advising of any specific sales through integration partners in the UK so I see no reason why they would do any different for the US. However, not expecting a big contribution from US for last year because they only got the licence in late November. Do seem to recall SC saying in the trading update in Jan they'd made a couple of sales in US. Its this years results where it should become more significant. FYI preliminary announcement expected from SNTY on 26.3.2014.
faz - Yes I absolutely agree. SNTY haven't been advising of any specific sales through integration partners in the UK so I see no reason why they would do any different for the US. However, not expecting a big contribution from US for last year because they only got the licence in late November. Do seem to recall SC saying in the trading update in Jan they'd made a couple of sales in US. Its this years results where it should become more significant. FYI preliminary announcement expected from SNTY on 26.3.2014.
Dibs61 - do you agree that SNTY are unlikely to inform the market if they start selling to end users in the US through one of the already integrated partners active in the UK? Therefore we could already be selling and growing user numbers in the US. Now that would be a nice surprise to see in the prelims, expected by the end of March!
Yes Dibs it's very exciting. Have a nagging wish I'd traded it but hindsight is a great thing. I'm just sitting tight for a relatively stress free time.
Paisley - cheers (good to see things going so well at COMS ;) Keeping an eye out there) faz - hey yeah that would be nice ;-) Agree about the US. Since getting the licence in November they've had a few months to start getting their foot under the door. Who knows mate who knows… ;)
Good points on the German connections.