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The company has some large failings. We use HSS and have issues getting hold of staff who know what they are talking about.
You can't get hold of anyone at depot level normally. Phone calls to a specific depot can get bounced around anywhere around the UK. And to this end we're moving whenever possible to Speedyhire. You can actually phone their local depot. Other contractors we know are having the same issues and moving too, so multiply this up nationwide. It's not good.
All of which flies in the face of the half year trading report.
"The first half of 2021 has been one of significant progress and I am very pleased with what we have accomplished. We started the year with strong momentum and trading continued to improve over the period, with Q2 21 revenues at 102% of 2019 levels, EBITDA and EBITA margins up and ROCE at a record level. This strong performance, combined with the post balance sheet date sale of All Seasons Hire, has allowed us to reduce leverage to around 1.0x, well below our 2.0x target, completing the final element of the strategic plan set out in 2017: to Delever the Group, Transform the Tool Hire business and Strengthen our Commercial proposition.
The Group has made strong progress over the last four years so that HSS today is unrecognisable from the HSS of 2017. Our unrivalled digital capabilities allow us to offer our customer what they need, when they need it, servicing demand through our 500+ partner supply chain. Leveraging our differentiated customer offering, highly-evolved technology platform, and scalable structure built around two key divisions, we are uniquely positioned to capitalise on market opportunities as we begin the next exciting phase of our growth."
Lots of funny trading numbers today, 10s and 8s and 13s. I wonder what they are for. Its not unusual for a 4 or 5% drop around midday only for the price to recover at the closing bell. Something is needed to push the price up more consistently though.
Totally agree with your post we have printed matter from the board, which certainly does not suggest they have operation issues.
Let's hope this is not the case.
There are some odd trade numbers, been going on for a while though...I wonder are they messages between traders!!!
I've read the trading report. A lot of momentum has been gained from clients delayed projects going live after lockdown.
My point is the company could be mopping up more business thus producing an even better set of results improving the SP.
So case in point - we hired some equipment that should have been collected on Friday. It's now still sitting out in the open in a car park in Wales and it still hasn't been collected as arranged. This is becoming common place. The gear should have been collected on schedule ready for rehire. Loss of potential revenue. This is just one particular area that's failing. There are more.
Where in Wales!
I"lol go and collect it and store it in the farm lol
Exactly!
Grouchfungus...
Well I emailed the board of HSS to share your posts and to offer them an opportunity to correct them.
Time will tell
down we go again.
Gla
Thanks for bringing this to our attention however as you will appreciate we cannot comment on nor action anonymous complaints.
I would draw your attention to our results and presentation as of the 30th September which I think makes clear the excellent progress being made across our business.
Regards,
Investor Relations
HSS Hire
F1NESSE...
Thanks for your reply.
Nice to attach a handle to someone attached to HSS.
Hopefully you will act upon the post and collect the items in Wales, before they go for scrap! Lol
Disappointing reply.
But expected.
Maybe I'll mail them myself so it would take away the anonymity.
The cheeky lot!
Even then I think I would solicit some other similar generic reply @f1nesse
Grouch...
Go for it!
I spent hours searching for these items...narrow it down to a county/village/ street lol
I got an email earlier to say they are collecting item. At last. I can post more specific details location etc when I know it's on the back of their lorry. Just incase someone on here pops over and pinches it lol
Grouch.... F1NESSE
All joking aside we obviously hit a nerve and gained a positive outcome from it.
That's all that matters.
The BB has never been so busy lol
Let's look after our investment money in HSS.
Gla
Scarlet can you please give me an idea of what you wrote to IR@HSS please? I'm going to contact them but want a link to your enquiry so I can start the ball rolling as I'm the anonymous complainer.
Grouch..
I emailed... investors@hss.com
For the boards attention..
That all I did was post your 2 posts from yesterday, asking for a comment.
As yet I have not, and I certainly don't expect to have a reply.
But we have had a result, if they have emailed you indicating they are collecting the items.
Gla
So F1nesses post earlier... I guess that was a reply?
Grouch...
Yes I would assume so, but I was referring to a personal reply to my email.
We have had a result, that's all that matters.
Also proves that they monitor these BB's
Yes I emailed them too, and that was the prompt reply I got. They are obviously constrained not to release price sensitive information, nor would you expect thm to comment about commercial matters. So that would be as good as it gets.
So sell up or sit this one out. But it ain't going to 65p or other such far-fetched figures that some posters wished after the results.