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Before i sold up my plumbing business in Solihull we had a contract from an insurance company to follow old Dolphin bathrooms gangs around fixing the screwups so it doesnt suprise me one bit that you had trouble with them, earnt me and my partners a lot of money that contract did. Remember one awfull job, and im going back almost 10 years, that we charged £6k to put right, the original work was soooo bad it took most of my team - even had to get a french polisher in to sort out the scratched to death oak floor. God knows how much the original job cost - i do recall the lady of the house telling me the new kitchen fit out cost over £50k.
I recon your doing the right thing sticking with what youve got mate :)
Dolphin did the original wetroom...years down the line it leaked..Dolphin had gone bust and restarted under Dolphin 2010 say...old lot were bankrupt, warranties out the window. Cowboys appeared..did the cabinet and robbed the wife blind...I shut up cos she was happy. It was a toss up, fix the leak or a rip out of the cowboys work and start from scratch on restoring to wetroom. Easy option first for a fix....I might be dead and buried by the next time it leaks..... lol
sounds like its the uprights seal then to the wall, one of the easier fixs so thats good news at least. Wetrooms are a right nightmare to troubleshoot, look great but need a good installer to get it right.
Read your shower guide DT. First and foremost, the first check I did after useless plumber attended yesterday, was to remove the spray head from the hose. allowed the hose to make contact with tray. Turned on water supply and flooded the tray/waste as normal. Let it run like that for about 3/4 hr and switched off water. While the water had been running, the tray and outlet drain would have been under 1/4" of water. Checked kitchen...bone dry, so tray base, and seal around drain were watertight. Next step was to check verticals and sprayed them in turn for about 10 mins total. Checked kitchen.... water coming through...so verticals and where glass side panels meet wall are prime suspect. Family friend, a plumber, attended and got briefed. He checked the seals and agreed that they should be cleared and redone. He Removed all ovious silicone and applied a solvent to demolish that which was out of eye view. He is returning tomorrow to allow solvent to slaughter the silicone remnants...can see them curling and now ovious. He will totally cleanse, then re-seal. Leave for 24 hrs and then hit the lot with the spray head...check kitchen for signs of leaks... if ok.. bingo...if leaking...strip down the shower cabinet and start re-erection from fresh start, with all contact surfaces spotles before erecting and sealing. Shower tray sits on a tiled wet room floor.. with cabinet sitting on mid point of shower base uprights. That means a seal is required there. The ones who put it in at my poor old wifes request were a shower of cowboys. Hopefully tomorrows efforts will result in a seal and life can go on again
NK, i inspect plumbers work for a living.. First a question. is the tray raised off the floor or flat on the boards or a wet room type.
If ts raised like most are, remove the trim panel and get access to the waste trap below, this is normally the best place to start and in my experience the main leak area. Dry that off with kitchen towel and place newspaper underneath it if no leak is obvious (newspaper keeps a stain mark if a leak is minor). if an obvious leak, remove the trap and either clean it or what i would do is replace it for the cheap cost. looking inside the cubicle at the drain there is normally a screw visible that nolds the chrome waste above the tray, try tightening that with a posi screwdriver (dont be brutal) sometimes leaks there.
As for silicone , there shouldnt be any silicone on the tray where the cubicle sits on it. If there is get a new plumber, the cubicle should sit inside the lip of the tray and water run into the tray from the inside. If you seal it with silicone (loads of people think you should) it will just trap moisture and promote mold. Silicone down the vertical sides is fine and normal. You can check for leaks from the cubicle easily enough by spraying water at those places using the shower hose (but start at the bottom where the tray is not at the top of the side joins).
Going in from the ceiling below (unless a wet room floor mounted tray) is bonkers and destructive , if the ceiling hasnt already come down dont make the damage worse by doing that, theres no need.
Also check the washers in both ends of the hose are there and sealing at those points, worst problem would be if the grout in the cubicle is crumbly or suspect, water can run down the wall behind the tiles then.
Good luck with it all, if i can assist anyway do let me know, am happy to help, just difficult without being there or seeing photos.
NK nice one mate i used to do same for my old father any probs and he was on the blower and there weren't anything i couldn't resolve building wise.
Family member sent another family member who has plumbing business....he said exactly the same asa you...stage 1...clean/reseal.... stage 2...if that doesnt do the trick...dismantle, clean, reassemble. He scraped out the sisible seal, applied a sealant dissolver, and be back tomorrow to clean out and reseal....stage 1. lets hope its does the job